What are the responsibilities and job description for the Assistant General Manager position at Doubletree Schenectady, NY?
Job Summary
Doubletree Downtown Schenectad is currently seeking a Hotel Assistant General Manager to join our growing Team. The AGM is responsible for the day-to-day operation of the hotel with an emphasis on sales, front desk management, financial management, development and training of employees, and quality assurance.
About Us
Benefits
- Insurance
- Medical
- Dental
- Vision
- VPS
- Employee Discount
- Employee Assistance Program
- 401K w/ Match
- Life Insurance
- Quarterly Bonus Opportunities
Responsibilities
Delivers results that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on business revenues, guest and associate satisfaction and effectiveness and efficiencies.
Maintains a quality product.
Ensures exceptional guest/employee relations.
Maximizes room revenues by anticipating and planning for market shifts; develops and monitors strategic marketing prospects; develops, implements and monitors annual business and marketing plans and participates in appropriate national marketing efforts.
Develops and maintains rapport with key community contacts to ensure a visible presence in the local community.
Oversees the security function to ensure a safe and secure environment for guests, employees, and hotel assets.
Maintains a proactive human resources function to ensure employee motivation, training and development, wage/benefit administration and compliance with policies and procedures and labor regulations.
Monitors the performance of financial and operational plans for the hotel which support the overall objectives of the corporation.
Develops the annual budget and makes recommendations for capital improvements to enhance the assets of the company and brand loyalty.
Performs other duties as required.
Qualifications
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Hotel and management experience is required
Experience as a Front Desk Manager or AGM at a similar hotel
- Knowledge of PEP and Hilton Front office systems.
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A proven track record of meeting budgets, an understanding of P&L statements, budgets, and cost/inventory control.
Field management experience preferred and a sales background is a plus.
Excellent communication, problem-solving and PC (Windows-based software) skills will be required.
Proven track record of service and financial success.
We administer pre-employment background checks.
EEO Statement
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
