DOUBLETREE HOTEL ST AUGUSTINE

The DoubleTree St. Augustine is just steps away from the historic city’s most iconic attractions. Nestled less than a mile from the Historic District, Castillo de San Marcos, and the renowned Ponce de Leon's Fountain of Youth Archaeological Park, the mission-style hotel welcomes travelers seeking a warm and informal retreat. Upon arrival, indulge in the irresistible delight of our signature DoubleTree cookie, setting the tone for a memorable stay.

The hotel’s 97 vibrant and cozy rooms offer a relaxed ambiance, in cheerful colors and furnished with modern amenities. Unwind with a refreshing cocktail at the popular bar, grab a delicious meal at The Oak Room restaurant or explore until your heart’s content.

Relax and enjoy a cocktail at the hotel’s outdoor pool or take your event to the next level in the hotel’s popular ballroom.

If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for history and Florida, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk! Click here to learn more about what makes DoubleTree St. Augustine a one-of-a-kind in the sunshine state.

THE ROLE

Position: Housekeeping Supervisor, Starts at $19/hr

Reports To: Executive Housekeeper

COMPANY OVERVIEW:

Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits.

We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful.

POSITION PROFILE:

Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.

ESSENTIAL JOB FUNCTION:

• Supervise the housekeeping staff; providing open communications, training, coach and counsel and provide performance feedback to ensure maximum efficiency.
• Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, LSOPs and SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
• Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
• Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
• Respond to guest requests, concerns and problems to ensure guest satisfaction.
• Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.
• Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
• May assist the evening staff in the performance of duties to include: cleaning of lobby, turndown service, trash removal.
• Perform special projects and other responsibilities as assigned. Participate in hotel committees and task force assignments. #INDdtstaug

DESIRED SKILLS AND QUALIFICATIONS:

Education: High school diploma or equivalent experience

Experience: One to two years of employment in a related position with this company or other organization(s).

Skills and Abilities: Requires working knowledge of Housekeeping and the hotel's services, policies and operations. Working knowledge is generally learned on-the-job. Communicate information and hotel services to management, staff and guests

BENEFITS PACKAGE

• Competitive Salary

• Daily Pay

• Team Member Hotel Discount Program

• Uniforms Provided for most positions

• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options

• Paid PTO beginning after ninety (90) days of employment

• 401k with employer match

• Food and Beverage Discounts

• Tuition Reimbursement

Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.