What are the responsibilities and job description for the Front Desk Clerk position at DoubleTree Suites by Hilton McAllen TX?
DoubleTree Suites by Hilton in McAllen TX is seeking to hire energetic, customer oriented individuals to join our growing team! Duties include:
- OnQ system experience required
- Check in customers and provide directions to their suite.
- Inform customers of all on-site amenities and any relevant information.
- Handle and resolve guest complaints and concerns.
- Invoice and bill guests for their stay.
- Communicate with guests to better understand their needs to provide them with the best service possible.
- Communicate with team members about any pending information.
Job Type: Part-time
Pay: $10.00 - $12.00 per hour
Expected hours: 20 – 35 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Ability to Commute:
- McAllen, TX 78503 (Preferred)
Ability to Relocate:
- McAllen, TX 78503: Relocate before starting work (Preferred)
Work Location: In person
Salary : $10 - $12