What are the responsibilities and job description for the Front Office Manager position at DoubleTree Suites By Hilton Mount Laurel?
**Company Overview**
The DoubleTree Suites by Hilton is a full-service, all-suite hotel catering to various events with 204 suites and over 7000 sq ft of meeting space.
Job Summary:
This is a full-time on-site role for a Front Office Manager at DoubleTree Suites By Hilton in Mount Laurel, NJ. The successful candidate will oversee office administration, ensure customer satisfaction, and manage front office operations.
Key Responsibilities:
- Oversight of office administration and front office management.
- Maintenance of high customer satisfaction levels through exceptional customer service.
- Effective communication with guests and staff.
- Previous experience in the hospitality industry is an advantage.
- Ability to multitask and prioritize effectively.
- Strong attention to detail and problem-solving skills.
- Team leadership and training experience.
Requirements:
- Office Administration and Front Office management skills.
- Strong focus on Customer Satisfaction and Customer Service.
- Excellent Communication skills.
- Bachelor's degree in Hospitality Management or related field.