Working Supervisor - Intake and Assessment Unit

Description

Under the general direction of the Child Welfare Director (CW), the Intake and Assessment Unit (IAU) Working Supervisor provides direct supervision to staff and case management to the IAU. This position assists the CW Director to establish goals, plans and specific unit functions relative to the IAU.

The IAU Working Supervisor is mandated to make an immediate to 24 hour decision regarding responding to a report of Child Abuse and Neglect.

The IAU Working Supervisor has responsibilities 24-7 as part of a rotation as the Supervisor On Call response for Juvenile Custody Intake.

Essential Duties

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

• Provides supervision to social workers/case managers in the Intake and Assessment Unit. Screens all intakes and requests for service and assigns cases to individual workers on a daily basis.
• If needed due to unit caseload size, will perform functions of an IA Social Worker/Case Manager.
• Provides support, consultation and supervision to staff in assessing and determining the risk level of cases and the level/type of intervention and services required.
• Reviews case files for compliance with established departmental procedures, guidelines and local, state and federal regulations.
• Attempts to resolve case specific concerns/issues that arise and communicates with CW Director as needed for consultation.
• Documents performance issues which may be cause for disciplinary actions and consults with the CW Director for approval of disciplinary planning.
• Keep current with Local, State and Federal regulations applicable to unit and ensures compliance with governmental regulations by educating IAU staff on regulatory changes. Is responsible to keep the CW Director informed of all significant operating issues and changes within the IA unit.
• Provide sound judgement in decision making, coaching, and supervision of IAU and Juvenile Custody Intake.
• Assistance and oversight with formal records requests in child welfare unit(s).
• In consultation with CW Director, approves placement, funding and revision of placement decisions initiated by the IAU and Juvenile Custody Intake, as necessary.
• Collaborative work with other professionals including, but not limited to inner agency child welfare partners, attorneys, court personnel, law enforcement, providers, etc.
• Facilitate Child First meetings or delegate, which includes multidisciplinary team approach to case coordination with district attorney’s office and law enforcement professionals.
• According to agency policies and guidelines; reviews, verifies and authorizes timesheets and expense reports and authorizes requests for time off for IAU. Maintains adequate coverage of the IAU.
• Promotes the development of IAU staff by assessing the skill levels of workers by developing and scheduling training to increase the capabilities of staff performing work within the unit.
• Facilitates public awareness of services provided by the Human Services department by assisting in the coordination and attendance at interagency meetings and by making informational presentations to the community as assigned.
• In consultation with CW Director Completes annual performance evaluations for staff and develops individual performance goals and objectives with each staff in IAU.
• Participates in staff sheltering exercises as needed based on incident.
• Complete all necessary reports timely in order to ensure compliance with local and state funding requirements (grants, etc.) under the direction of the CW Director.
• Perform monthly Board Report as requested by CW Director.
• Performs other duties as assigned.

Minimum Qualifications

Bachelors Degree in Social Work or a degree in a related field required.

Masters of Social Work, (M.S.W.) or a Masters in a related field preferred.

Notable experience in social work practice along with management in a Human Services related field preferred. Other education and experience deemed to be equivalent in giving the individual the knowledge and skills to satisfactorily carry out the responsibilities of the position will be considered.

• Communicates clearly and effectively, both verbally and in writing, ensures understanding, and conveys information accurately.
• Collaborates effectively with colleagues, contributes to group efforts, and fosters a cooperative and supportive work environment to achieve common goals.
• Takes responsibility for actions and decisions, follows through on commitments, and ensures tasks are completed accurately and on time.
• Takes proactive steps to address opportunities and challenges, shows a strong drive to achieve results, and goes above and beyond.
• Makes informed and timely decisions, evaluates options thoroughly, and takes responsibility for outcomes.
• Demonstrates a strong desire to achieve goals, seeks continuous improvement, and strives for excellence in all endeavors.
• Identifies and addresses conflicts promptly, mediates disputes, and fosters a collaborative environment.
• Demonstrates a strong awareness of safety protocols, promotes a safe work environment, and ensures compliance with safety regulations.
• Shows tolerance for different perspectives, remains patient and open-minded, and fosters an inclusive environment.

Supplemental Information

Working Conditions: The Intake and Assessment Unit Working Supervisor will primarily perform job functions within an office environment. Job functions for direct supervision may also occur in a court setting, school setting or client/providers homes, etc. Travel in personal or rental vehicle is required. There will be out of county overnight travel with hotel accommodations required to attend meetings and trainings, etc.

Testing Requirements: Testing may be administered to assess skills and abilities necessary to perform the essential duties of this position. Structured interview; references; background investigation.