Office Manager

General Description :

The Office Manager (OM) plays a central role in assisting the Executive Manager of Sales with the smooth operation of all office, agent, and administrative support services. The individual assists agents with all the tools to assist them with every aspect of their business.  The OC is also important in the integration and onboarding of new agents and employees, smooth operation of the branch office facility, and to the communication and execution of the company culture.

The Office Manager needs to be a creative problem-solver and be able to work well independently. Additionally, the individual must possess a high level of interpersonal skills, provide excellent customer service, and have a wonderful personality to interact effectively with staff, agents, and clients.

Essential Functions

• Promote a hospitality centric, service-oriented attitude, especially towards the agents.
• Open and close the office punctually, Monday-Friday, 9 a.m. to 5 p.m.
• Coordinate with the Executive Manager of Sales on all issues related to the functioning of the business.

Support agents :

Maintain hospitality centric and professional working environment at the branch office(s)

Provide miscellaneous administrative duties :

Qualifications :

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. The company requires an entrepreneurial attitude directed toward the success of all stakeholders.