Order Processing & Accounts Receivable Specialist

Warn Automotive, part of Vehicle Service Group is a world leader in driveline disconnect technology. Our heritage comes from making WWII surplus Jeeps easier to drive on the road with the first unlocking hubs. We continue today by making disconnects for cars, trucks, and SUVs around the world. These trusted technologies come from years of innovation and listening to our customer's needs. We have a bright future ahead so come join our growing team at Warn Automotive.

Company Overview :

Warn Automotive can trace its beginning back to 1948, when Arthur Warn invented the first disconnecting four-wheel-drive hub for surplus World War II vehicles. Since that time, our products have continued to lead the industry with a history of innovation in Powertrain Disconnect technology.

Almost 75 years later, our products are sold to OEMs around the world, enhancing the performance, traction and capability of their vehicles while reducing fuel consumption and emissions to create a more mobile and efficient future.

Operating from our headquarters and manufacturing facility in Milwaukie, Oregon and our customer support center in Livonia, Michigan, Warn Automotive is proud to be part of Vehicle Service Group (VSG) a Dover Company.

Position Summary :

For a subset of assigned customers, and under limited supervision; supports customer requirements, sales orders, scorecards, and shipments for assigned Warn Automotive customer accounts.  In conjunction with the Customer Requirements & Service Specialist act as liaison between customer, sales planning, outside logistics and distribution to ensure on time delivery to Warn Automotive customers.  Monitors customer order data in company ERP systems.  Knowledge of company products and programs as well as communicating effectively with team members within the sales / customer service department, operations, logistics, and customer MP&L teams.  Interprets customer requirements from written or verbal inquiries following standard routine procedures to develop the forecast and demand profile to create and facilitate the SIOP process.

Manages the customer relationship for customer payments.  Process accounting sub ledger transactions with a high degree of accuracy and efficiency.  Maintains work procedures in accordance with internal controls and accounting principles and SARBOX.

Essential Job Functions Include :

Order Processing Functions

• Coordinate the processing of order entry and execution of order into the designated system (JDE).  Work closely with distributors and channel partners to support the order process.  Confirm order information.  Position will require knowledge of part numbers, terms, special customer pricing programs, etc.
• Determine daily and weekly production requirements.  Communicate future inventory plans and weekly action with key production personnel.
• Processes customer orders / changes / returns according to established department policies and procedures.
• Informs customers of shipping date, anticipated delays and any additional information needed by the customer.
• Serves as the secondary owner and works in partnership with Customer Requirements & Service Specialist for the monitoring, coordination, and submission of all customer portal activity. Will coordinate with functional teams (Sales, HR, Operations, Supply Chain, Engineering, etc.) to obtain information as required.
• Responsible for reviewing inbound EDI and email PO orders in conjunction with Customer Requirements & Service Specialist
• Through partnership with thee Customer Requirements & Service Specialist review and troubleshoot both successful and unsuccessful, outbound ASN transactions and notifying customer of shipments.
• Analyze and optimize outbound freight loads to reduce excess shipping charges and delays.
• Checks shipping orders to ensure they are accurate regarding quantity shipped. This is done by comparing shipping documents with computer-generated reports.
• Support Distribution as needed with production, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments.
• Complete respective customer training as required.
• Collect and maintain files of the latest revision level documentation necessary to define customer requirements as it relates, but not limited to; Order Entry, ASNs, Distribution, and Customer Service Processes.
• Examine all documents to ensure their accuracy. Ensure timely distribution of latest revision level documentation to all appropriate users. Ensure obsolete documentation is removed from distribution.
• Maintain a computer database of all documentation that ensures fast retrieval of documents.
• Scan / electronically file documents for appropriate record retention.
• Maintain and manage documentation of customer approved deviations and manufacturing redlines.
• Create work order packets with correct documentation.

Account Receivable Functions

Cross Functions

Education and / or Experience :

Required Qualifications, Skills and Abilities :

Benefits & Perks :

Work Culture :

At Warn Automotive, we not only respect diversity, we actively seek it. We have a culture that promotes continuous improvement for our products and our people. We provide learning opportunities to help you take your skills to the next level. We value innovation, integrity and ownership in exceeding the high bar we set for ourselves in delivering for our customers.

The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The information contained in this job description is for compliance with the Americans with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties that may be required for this position.  Additional duties are performed by the individuals currently holding this or similar positions and additional duties may be assigned.

EQUAL OPPORTUNITY EMPLOYER

Work Arrangement : Onsite

Salary Range : $24.22     - $35.12

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education / training, the position’s location, and the key skills needed for the position.  Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Fraudulent Recruiting Disclaimer :   Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and / or financial information.  We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process.  Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at https : / / careers.dovercorporation.com / .   To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site .

This position may be located in :  Americas : United States : Oregon : Milwaukie

Sub Division :  VSG Warn Automotive

Job Requisition ID :  59809

Job Function : Finance

Salary : $24 - $35