Supervisor, Production

Our Story:

Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What’s Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony.

DFR is part of the Climate and Sustainability Technologies segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.

DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.

Job Title: Supervisor, Production

Location: Richmond

What we’re looking for:

The Supervisor, Production provides leadership to team leads and a team of hourly production employees, ensuring the team meets production targets safely, on time, and to established quality standards.

What you’ll be responsible for in this role:

• Provide leadership to team leads and front-line hourly production team members; ensure a safe work environment, define expectations, provide resources, coach/teach/train associates, ensure accountability, and provide feedback.
• Develop, implement, and audit daily standard work.
• Drive a culture of continuous improvement; conduct root cause analysis and develop/implement corrective action plans.
• Maintain production schedule, meeting both quality and productivity requirements.
• Maintain good inventory control procedures for all raw material that may be required in assignment department(s).
• Partner with supply chain, quality, shipping, and other departments to ensure the team meets production targets safely, on time, and to established quality standards.
• Ensure timely response to operational issues impacting customer expectations and project cycle time performance.
• Be knowledgeable of company policies and engage appropriate resources (HR, Safety, etc.) when required to handle issues that arise.

• Support, communicate, implement, sustain, and consistently enforce all company policies/procedures
• Build and sustain good morale and attitudes among all reporting associates.
• Initiate requisitions for open positions. Interview and determine best candidate for position
• Document associate skills and knowledge to create a skills matrix of employee training needs and accomplishments
• Ability to capture/analyze data regarding productivity -Understand through observations the causes for high and low productivity.

• Understand production requirements and direct resources appropriately to procure shipment items.
• Communicate decisions with data and documentation.

• Maintain accurate timekeeping in ADP for all assigned direct reports.
• Enforce safety rules, practices and procedures to assure safety of associates, buildings, grounds and machinery.
• Other duties as assigned.

What are the basic qualifications?

• High school diploma or GED.
• Minimum 3 years’ experience in a leadership position (team lead, team captain, supervisor, shift lead, etc.)
• Minimum 1-3 years’ experience working in a manufacturing environment.

What are the preferred qualifications?

• Two years’ experience with 5S, Lean/Six Sigma, or other continuous improvement methodologies
• Proficient with MS Office (Outlook, Excel, Word and PowerPoint)
• Excellent written and verbal communication skills.
• Able to interact and work effectively with employees at levels of the organization.
• Demonstrated ability to manage competing priorities in a fast-paced environment.
• Must be willing to work extended and/or weekend hours when required.

To be a great fit for the role:

• Customer Focus
• Manages Complexity
• Decision Quality
• Action Oriented
• Resourcefulness
• Directs Work
• Plans and Aligns
• Ensures Accountability
• Drives Results
• Collaborates
• Manages Conflict
• Interpersonal Savvy
• Values Differences
• Builds Effective Teams
• Communicates Effectively
• Drives Engagement
• Organizational Savvy
• Courage
• Instills Trust
• Demonstrates Self-Awareness

How We Define Our Values and Why You Should Join Our Team:

The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It’s our values that define Dover to all of our key audiences: our shareholders, customers, prospective employees and especially to ourselves.

These values must be expressed in our work and embody our actions, as they form the basis by which we do our jobs, make decisions and measure our performance. It’s our unwavering commitment to maintaining our values that defines who we are as a Company.

• Collaborative Entrepreneurial Spirit
• Winning Through Customers
• Respects and Values People
• Expectations for Results
• High Ethical Standards, Openness, and Trust

What’s in it for you?

• Medical, Dental, and Vision
• 401k Retirement Plan
• Flexible Spending
• Paid Holidays

#LI-CW2

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.