What are the responsibilities and job description for the Night Auditor position at Dover, NJ?
```Duties```
- Perform night audit duties, including reviewing and reconciling daily transactions, balancing accounts, and generating reports
- Ensure accuracy of guest accounts and resolve any discrepancies or issues
- Provide exceptional customer service to guests during check-in and check-out processes
- Handle guest inquiries, requests, and complaints in a professional and timely manner
- Assist with reservations and room assignments as needed
- Maintain knowledge of hotel services, amenities, and local attractions to provide recommendations to guests
- Operate phone systems and handle incoming calls with proper phone etiquette
- Maintain a clean and organized front desk area
```Experience```
- Previous experience in hospitality management or hotel industry preferred
- Strong guest service skills with a focus on providing excellent customer service
- Familiarity with night audit procedures and responsibilities
- Proficiency in using computer systems for data entry, report generation, and guest account management
- Bilingual skills (if applicable) to assist guests who may require language assistance
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Please submit your resume for consideration. We look forward to reviewing your application!
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Overnight shift
Work Location: In person
Salary : $18