What are the responsibilities and job description for the Key position at Dover Saddlery?
Job Summary :
Responsible for providing customers with prompt and courteous service and assistance, replenishing, and stocking merchandise, and keeping the sales floor clean, neat, and fully organized.
Key supervisors are responsible for properly opening and closing the store and overseeing retail staff in the absence of the store manager.
Responsibilities :
- Greet customers and provide exceptional customer service experience
- Answer questions, suggest promotional items and provide product information
- Process payments by totaling purchases; processing checks, cash and store or other credit cards.
- Process customer refunds courteously and professionally.
- Process merchandise shipments
- Assist with store upkeep
- Properly opening and closing the store for business, including : Cash register reconciliation Filing appropriate daily / nightly paperwork Disarming / Arming alarms as appropriate Securing cash and checks
- Overseeing retail staff in the absence of the store manager
- Basic retail inventory management, processing incoming shipments, maintaining an organized salesfloor and supporting outgoing shipments
- Provide employee oversight and support a safe and proper work environment.
- Perform other duties as assigned
Last updated : 2024-11-17
