Technology Specialist

Essential duties and responsibilities include the following. Other duties may be assigned. •Provide technical assistance supporting district-wide technology relating to networks, hardware, and software onsite and via telephone and remote control of computers to ensure minimal down time and greatest student and staff productivity. •Respond to inquiries relating to hardware and/or software for resolving problems in support of district sites and users. •Maintain and develop, when necessary, technical documentation for providing instruction and reference. •Maintain accurate asset documentation oMoves adds and changes in inventory database •Install desktop applications and network access software for providing upgrades to maintain current district standards. •Assist in maintaining and supporting district inventory, remote access, imaging, software licensing, help desk, etc., resources utilizing district software •Support Staff with extensive knowledge of instructional tools, computers, peripherals and operating systems including, but not limited to the following: oCurrent Operating Systems: Windows, iOS, Chrome OS, Android OS, etc. oProductivity Software: i.e. Office, Star/AR, Spiceworks, GAFE, various Curriculum Software oSupport current classroom learning tools, (document cameras, printers, projectors, sound etc.…) and the capacity to integrate future systems. oSupport various audio and video files (including mp4, mp3, mov, & H.264) •Operational knowledge of system tools, •Google Administration •Office 365 Administration •Deployment tools and utilities •Maintaining building labs and image computer systems as needed •Experience with remote desktop tools •Mobile Device Management (MDM); iOS Applications support and deployment •Support multimedia delivery of collaboration meetings •Google Hangouts, Video Conferencing, Skype, Facetime, etc.… •Process work orders via helpdesk support system •Weekly meetings with Tech Department •Other duties as assigned by IT Director