Quality Assurance Assistant

Welcome to Dow Aero, a dynamic and innovative company that provides unparalleled services in the aviation industry. We currently have an opening for a skilled and detail-oriented individual to join our team as a Quality Assurance Assistant

As a Quality Assurance Assistant at Dow Aero, your responsibilities will include assisting with multi-disciplinary functions, such as regulatory audits, developing and implementing Corrective Action Plans (CAP), administering agency-wide policies, and controlling quality documentation and records. This role will report directly to the Sr. Vice President.   The role demands confidentiality, initiative, sound decision-making, independent judgment, and the ability to escalate serious or unique issues promptly to superiors. Candidates should be driven by a commitment to making a substantial and valuable impact on the organization and must present:

Essential Functions

• Knowledge of basic office management systems and procedures, along with willingness and ability to quickly learn commercial and proprietary software operating procedures.
• Policy, Procedure/Technical writing.
• Collect, analyze and summarize quality focused metrics.
• Aviation Supplier Management.
• Demonstrate exceptional active listening, comprehension, communication, and analytical skills.
• Ability to rapidly acquire a thorough knowledge of Dow Aero’s processes and procedures.
• Organizational, critical thinking, and problem-solving skills.  Proven ability to manage multiple tasks and priorities simultaneously while staying organized.
• Ability to identify priorities, dependencies and execute the workload accordingly.
• Strong attention to detail with the ability to think creatively.
• Strong communication skills, with the ability to communicate effectively with team members and stakeholders at all levels both orally and in writing.  Ability to establish and maintain effective working relationships with others.
• Ability to work independently and proactively, efficiently seeking guidance from others when required.
• Familiarity with manufacturing documentation such as: Manufacturing Process Planning; First Article Inspection Reporting (FAIRs), and Quality Inspection Planning (QIP) documentation.
• Knowledge of relevant industry standards and regulations.  Review and application of published industry and regulatory standards as it relates to the manufacturing and maintenance of aerospace components.
• Evaluates quality processes to ensure their continued effectiveness.
• Investigate non-conforming outputs and recommend effective corrective actions.
• Can be called upon to perform routine audits and reporting on results.
• Ability to identify and address internal and external risks.
• Work closely with Quality and other departments in the creation of Training documentation and training plans.
• Attendance of Lead Auditor Course.
• Attendance of FAA 145 Training.

Competencies

• Communication Proficiency
• Critical Evaluation
• Customer/Client Focus
• Ethical Conduct
• Thoroughness
• Time Management

Required Education or Experience

• High School Diploma (Higher Education Preferred)
• Four (4) or more years of administrative experience in an office environment.
• Solid understanding of Windows computer operating systems.
• Intermediate to High level of skill in use of all Microsoft office software with a focus on Microsoft Word, Excel, and PowerPoint.
• Experience in document management and report generation.
• Experience with quality control processes, procedures, and policies.

Preferred Education or Experience

• Five (5) or more years of Federal Aviation Administration (FAA) repair station quality assurance experience.
• Experience with ISO/AS Quality Management Systems (QMS) and internal audit procedures.
• Experience with ERP systems

Physical Demands

The following is representative of successfully performing the essential functions of this job. Reasonable accommodations can be evaluated and appropriately implemented where possible to enable individuals with disabilities, or other limitations, improved comfort when performing duties. 

• Hear;
• Lift, push, and pull objects (up to 25 pounds);
• Reach with arms and hands;
• Sit;
• Stand;
• Stretch;
• Talk;
• Use hands and fingers;
• View; and
• Walk.

Expected Days and Hours

• Monday through Friday
  
  
  • 8:00a.m. to 5:00p.m.
  • Flexible

Open and able to work occasional overtime and weekends as required dependent on workload.

Supervisory or Management Responsibility

• This position has no direct supervisory or management responsibilities.
  

Primary Work Environment

Climate controlled primarily, occasionally not climate controlled

Travel requirements

• Rarely (up to 10% of the year)

Required Personal Equipment/Tooling

• Not applicable.

Other Personal Protective Equipment (PPE) required for job duties and responsibilities will be provided as necessary by Dow Aero, including protective eyewear, respirator, etc.

Other Duties

Please be aware this job listing is not designed to contain a comprehensive list of job duties, responsibilities, and/or activities that are required. Actual assigned duties, responsibilities, and activities may change at any time. 

Equal Employment Opportunity

Dow Aero does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, genetic information, disability, and/or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Dow Aero will be based on merit, qualifications, and/or abilities.

Drug Screening

Any selected candidate for this role shall be screened, at minimum, for the unlawful use of the following drugs:

• Marijuana;
• Cocaine;
• Opioids;
• Phencyclidine (PCP); and
• Amphetamines.

Screenings are conducted following appropriate statutory and regulatory requirements. Results shall be received and approved before starting with Dow Aero.

Communication

Dow Aero primarily communicates with applicants via email. Dependent on your email security settings, messages may be inadvertently placed in your email's Junk/Spam mailbox folder. To ensure proper delivery to your Inbox, please add the app.bamboohr.com domain to your email client's approved senders list.

Privacy Policy

By applying for this position, you agree to our Applicant Privacy Policy <https://www.dowaero.com/jobs/privacy>.