Accounts Receivable Manager

About Us

Dealer Owned Warranty Company LLC is a leading provider of F&I (Finance and Insurance) partnership services in the automotive industry, offering a full suite of obligor and administrator services, top-of-the-line products, technology, and training. We understand the importance of leveraging process and technology in the F&I industry to drive revenue and ensure success. Our goal is to provide visibility, transparency, and the tools needed for our partners to build their wealth and achieve their goals. DOWC prides itself on taking care of its employees (We were voted one of the “Best Places to Work” two years in a row!), and we also offer award-winning products. All of our positions are fully on-site in Parsippany, NJ.

Job Summary:

We are seeking a detail-oriented and strategic Accounts Receivable Manager to oversee the accounts receivable process, ensuring timely and accurate billing, collections, and reporting. The ideal candidate will lead a team, maintain strong relationships with clients, and drive continuous improvements in AR operations. This role is crucial to optimizing cash flow and maintaining the financial health of the organization.

Duties/Responsibilities:

• Oversee and manage the end-to-end accounts receivable process, including invoicing, collections, and reconciliations.
• Ensure accurate and timely billing in compliance with company policies and contractual agreements.
• Monitor aging reports and implement effective strategies to minimize outstanding balances and improve collection rates.
• Lead, train, and mentor the Accounting Operations team to achieve department objectives and maintain high performance standards.
• Assign tasks, monitor progress, and provide regular feedback to team members.
• Build and maintain strong relationships with clients to ensure smooth collections processes.
• Address and resolve billing discrepancies or disputes promptly and professionally.
• Prepare and present AR-related reports, including aging analysis, collection forecasts, and KPIs, to senior management.
• Analyze AR data to identify trends and recommend improvements to processes and policies.
• Develop and implement the best practices and efficient workflows for AR operations.
• Collaborate with other departments (e.g., Sales, Operations, Support) to improve billing accuracy and communication.
• Ensure compliance with internal controls, company policies, and applicable laws or regulations.
• Identify and mitigate risks related to receivables and collections.
• Provide support for various ad hoc tasks and projects as assigned, ensuring timely and accurate completion.
• Manage a team of 6 staff accountants in the accounting operations department
• Manage Remittance Checklist and make sure all invoices are processed on time.
• Make sure all commission and incentive payments are accurate and processed on time.
• Work with inside and outside sales agents to ensure dealers are properly serviced.
• Make sure all invoice, commission and incentive journal entries are accurate and posted on time.
• Perform ad hoc analysis and projects as needed.
• Prepare clear and concise documentation of all work performed.
• MUST be a self-starter, eager to learn, and willing to be hands-on.
• Follow established processes and recommend improvements.
• Performs other duties will be at the discretion of management.

Required Skills & Experience:

• Bachelor's Degree in Accounting or Finance is required*
• Minimum of 5 years of relevant experience as an Accounting Manager focusing on AR operations
• Proven experience managing a high-performing team of staff accountants
• Experience with accounting software such as Oracle, SAP, QuickBooks, or NetSuite
• Superior verbal and written communication skills, must be able to communicate with clients
• Excellent interpersonal and customer service skills.
• Strong analytical and problem-solving skills with ability to analyze variances
• Strong knowledge of Generally Accepted Accounting Principles (GAAP)
• Ability to perform reconciliations and validate the accuracy of the information being used
• Must be willing to be hands-on with month end close, reconciliations, journal entries, GL as needed
• Willingness to take accountability and initiative for the accounting operations team
• Excellent computer skills including Strong Excel and accounting software
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to prioritize tasks and to delegate them when appropriate.
• Strong critical thinking skills
• Ability to thrive in a complex, dynamic environment.
• Proficient with Microsoft Office Suite (Teams, Outlook, Excel, Word, Etc.)

Come join our growing team here in Parsippany! As NJ's Best Places to Work Honoree for two years in a row, we offer:

• Competitive compensation
• Medical, Dental, Vision, 401k matching, Life Insurance, medical expense card
• PTO and Sick Time
• Corporate events, team and culture building activities, employee awards and recognition, company trips and more!

DOWC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact us for assistance.