Demo

QA Tech- Walker, MI

Down, Inc.
Grand Rapids, MI Full Time
POSTED ON 2/1/2025
AVAILABLE BEFORE 3/31/2025

Essential Skills:

  • Help with developing Quality Plans
  • Receives and inspects incoming component materials in a timely manner to insure they meet Down Inc specifications.
  • Establishes Quality Standards and communicates to relevant departments and staff.
  • Ensure that all shop floor personnel are educated and trained in the quality procedures and documents and certifies training.
  • Assists in the development of finished goods product specifications sheets.
  • Insure all goods produced by Down inc. meet or exceed specified quality plans.
  • Works in conjunction with Merchandising & Supply Chain Specialist to provide information to our suppliers that will enhance the quality of purchased components.
  • Purchasing - Assists in Product Specifications & Supplier Development
  • Manufacturing- Quality Plans & Quality Control & Training Certification
  • IS willing to assist in communication with outside suppliers to ensure they meet Down Inc.’s quality expectations and shortfalls.
  • Communicate with customers to confirm quality satisfaction and establish a plan to address quality issue(s).
  • Performs related duties as required.

Job Specifications:

Helpful to have knowledge of comforter and pillow manufacturing processes, material and feather specifications and basic computers. Knowledge of the feather industry is helpful.


Skills And Abilities:


Working knowledge of standard operating procedures.


Willing to learn and address all production areas.


Knowledge of, or ability to learn, company policies.


Working knowledge of computer software including, but not limited to, word processing, spreadsheets, and e-mail.


Strong problem-solving skills.


Ability to creatively overcome production issues.


Strong verbal and written communication skills.


Demonstrated ability in training of others.


Ability to manage several projects simultaneously.


Ability to organize and prioritize.


Ability to interface with all levels of employees and outside suppliers.


Ability to effectively communicate with a variety of individuals and situations, and assist resolving conflicts as needed.


Ability to lead people and get results through others.


Ability to evaluate and prioritize departmental needs.

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