What are the responsibilities and job description for the Host/Hostess position at Down South CaJJun Eats?
Down South CaJJun Eats has an open role for Host/Hostess. You will greet guests as they enter and show them to their table or waiting area. You will also engage with guests to ensure their meal is as good as it should be. To do well in this role you should be comfortable standing for long periods and managing a very busy shift.
Hostess Responsibilities:
- Greeting guests as they enter, and putting them on a waiting list as necessary.
- Providing guests with menus and answering any initial questions.
- Seating guests at tables or in waiting areas.
- Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
- Engaging with guests to ensure they're happy with food and service.
- Responding to complaints and helping to resolve them.
- Taking reservations and answering questions about the Down South CaJJun Eats menu
- Knowledge of the menu.
- Helping out with other positions in the restaurant as needed.
- Providing exceptional customer service.
- To-Go Order Systems /Curbside management
Hostess Requirements:
- High school diploma or equivalent preferred.
- Ability to provide top-notch customer service in a fast-paced environment.
- A positive attitude and ability work well under pressure with all restaurant staff.
- Does high-quality work while unsupervised.
- Able to work in a standing position for long periods of time.
- Able to safely lift and easily maneuver trays of food when necessary.
- Willing to follow instructions and ask questions for clarification if needed.
- Able to handle money accurately and operate a point-of-sale system.
Down South CaJJun Eats was founded by twin brothers Jahmaal and Jermaine Dumes in the Spring of 2017. While Studying at Southwestern University in Georgetown, TX they decided to take a leap of faith. Originally from Beaumont, TX they felt a tremendous part of their lives were missing in Austin. And that was Crawfish!
Coming from a family of cooks, they’ve always dreamed of starting a restaurant in their home state. With the help and support of family and friends, they were able to make this dream come alive.
We take pride in our authentic style of cooking and strive to give you the full Down South CaJJun experience with great food, great people, and a great time! Bringing the great taste of Southeast Texas/Louisiana to Austin!"
Salary : $15