What are the responsibilities and job description for the Automotive Service Advisor position at Downeast Toyota?
EXPERIENCED SERVICE ADVISOR
Downeast Toyota’s Service Department is looking for an experienced Service Advisor to join our team of automotive professionals. The successful candidate should possess a sincere desire to work as part of a team focused on long term customer satisfaction and retention, excellent customer service skills and a professional personal appearance.
Job Description: The Service Advisor is responsible for educating and advising vehicle owners about recommended manufacturer service maintenance and repairs, outstanding safety campaigns and recalls and recommending necessary and appropriate additional services to enhance our customers’ vehicle ownership experience and maximize customer satisfaction and retention.
Job Requirements
- A minimum of 2 years retail automotive customer service experience.
- Availability to work four (4), ten hour days from 7:00 AM to 5:30 PM Monday through Saturday on a rotating schedule.
- Excellent oral and written communication skills.
- The ability to organize, prioritize, and complete multiple assignments in a timely manner.
- General knowledge of vehicle mechanical operation.
- Valid Maine Driver’s License and safe driving record.
- The ability to keyboard quickly and accurately.
Preferred but not required:
- ASE or Manufacturer Certification
- Familiarity with CDK and Microsoft Office operating systems and other commonly used dealership software applications.
Benefits:
Downeast Toyota offers a comprehensive benefits package including: Four day work week, top compensation, health, dental, life and disability insurances; a wellness and fitness program with on-site fitness center; 401k plan; a safety program, and paid time off. We believe that a safe and clean work environment is a basic necessity. We value and appreciate hard work and expect a high level of commitment to customer satisfaction.
Contact Information: For consideration, please respond to this job ad with your cover letter and resume. All inquiries will remain confidential.
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Tuition reimbursement
- Vision insurance
Shift:
- 10 hour shift
Work Days:
- Rotating weekends
Application Question(s):
- How many years experience do you have as an Automotive Service Advisor?
Education:
- High school or equivalent (Required)
Language:
- English (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $50,000 - $60,000
