What are the responsibilities and job description for the Accounts Receivable Clerk & CSR - Plumbing, Heating and Air Conditioning position at Downey Plumbing, Heating & Air Conditioning Co., Inc.?
Are you: Reliable, smart, organized, detail oriented, a good communicator, a team player and do you enjoy problem solving? Do you want to work for a stable, growing company where you will collaborate, laugh and grow your skills with your co-workers daily? If this sounds good to you, keep reading!
**We are looking for a candidate with some experience in Accounts Receivables**
Wage Range: $18.50 - $20.50 / hr quarterly bonuses available
We need someone with these characteristics and more to become a part of the Downey Plumbing, Heating and Air Conditioning team! We are a family run small/medium business and we are looking for someone who wants to build a career with a stable, consistently growing company.
Job Requirements:
- Most Important: Must be Reliable - show up everyday & schedule your time off (rather than call out)
- Have excellent phone etiquette and customer service voice, demeanor & skill set
- Enjoy taking ownership & accountability for your tasks & responsibilities. Must be able to work without constant supervision to ensure that your tasks are done correctly & on time
- Be highly organized: create & follow processes that enable you to keep yourself on top of time sensitive receivables deadlines and work orders in process
- Be eager and able to convert incoming sales leads to booked appointments
- Have excellent follow thru. Be able to see a task thru to completion with urgency & tenacity
- Able to mulit-task and prioritize in a dynamic environment
- Able to use/learn trade-specific software to create & follow work orders to completion
- Collect and relay accurate, detailed info to Service Technicians, Customers and Co-workers
- Use google sheets/excel for data collection as needed
- Experience with Quickbooks is a plus
- Able to follow set procedures as well as be creative & flexible in order to get the job done
- Excited to capitalize on every incoming lead and to support the Field Staff in providing excellent service
- Once trained fully, work a monthly 4 hour Saturday OT shift (from 8:00am - noon)
- Fluency in Spanish is a plus, but not a must
Job Type: Full-time
Pay: $18.50 - $20.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Referral program
Experience level:
- Under 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Application Question(s):
- Do you have any work experience with Account Receivables?
Language:
- Spanish (Preferred)
Work Location: In person
Salary : $19 - $21