What are the responsibilities and job description for the Server/Waiter position at Downing Street Pour House?
Job Overview
We are seeking a dedicated and enthusiastic Server to join our dynamic team in a fast-paced environment. As a Server, you will play a crucial role in delivering exceptional dining experiences to our guests. You will be responsible for providing top-notch customer service, ensuring that all guests feel welcomed and well taken care of during their visit.
Duties
- Greet and seat guests promptly, presenting menus and providing information about specials.
- Take food and drink orders accurately using the Toast POS system.
- Deliver food and beverages to tables in a timely manner while ensuring presentation standards are met.
- Monitor guest satisfaction throughout their dining experience, addressing any concerns or requests promptly.
- Assist with bussing tables and maintaining cleanliness in the dining area.
- Collaborate with kitchen staff to ensure smooth service flow and timely order delivery.
- Provide knowledgeable recommendations on menu items, including culinary specialties and beverage pairings.
- Uphold high standards of hospitality and guest services at all times.
Requirements
- Previous experience in the food industry setting is preferred but not mandatory.
- Strong customer service skills with a focus on creating positive guest interactions.
- Basic math skills for handling transactions and processing payments accurately.
- Familiarity with POS systems, particularly Toast, is a plus.
- Ability to work in a fast-paced environment while maintaining composure under pressure.
- Excellent communication skills and a friendly demeanor are essential for this role.
- Must be able to work flexible hours, including nights and weekends as needed.
Join our team and contribute to an exciting atmosphere where exceptional service is at the heart of everything we do!
Job Type: Full-time
Pay: From $6.88 per hour
Expected hours: 15 – 35 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Night shift
Work Location: In person
Salary : $7