What are the responsibilities and job description for the Customer Service position at Downrange?
Downrange in Chico, CA is looking for one customer service to join our 43 person strong team. We are located on 13407 Garner Ln.. Our ideal candidate is a self-starter, ambitious, and reliable. Our Mission is "Safety Through Training and Education." We are looking for employees that can understand and support our mission within our community by providing the greatest level of quality service to our customers. We are searching for eager, passionate, and dependable individuals wanting to work in a fast-paced team environment. All knowledge levels will be considered. Customer service, respect for your community, and self-motivation are character traits that cannot be taught. We can teach you technical knowledge and industry facts.
All candidates begin at an hourly rate. Upon completion of paid training program, employees receive commission on most sales items including memberships. We offer merit based incentives and long term professional development.
Down Range Indoor Training Center is our home and we are looking to add you to our family!
Benefits
- We offer many great benefits, including free early access to your pay through Homebase.
- This is an Hourly plus commission position.
Responsibilities
- Greet customers and make them feel at home
- Answer any questions the customers may have
- Assist Customers in preparing their orders
- Clean work area as needed to maintain a tidy work environment
- Respond to all complaints in a friendly and professional manner
Qualifications
- Friendly attitude even when dealing with disgruntled employees
- Responsible and proven ability to maintain scheduling commitments
- Ability to problem solve quickly concerns customers may have
- Good communication skills with customers
We are looking forward to reading your application.
