What are the responsibilities and job description for the EVS Shift Supervisor position at Downstream Casino Resort?
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following.
Oversee operations of Housekeeping include : the cleaning of the casino, public access areas and catering / banquet rooms on an assigned shift.
Assist with instruction and training of EVS staff.
Maintain exceedingly high standards of cleanliness and sanitation.
Monitor areas to ensure proper appearance of facilities is maintained through use of checklists and visual inspections.
Monitor inventory / supplies and recommend purchase of supplies to supervisor.
Perform EVS duties along with staff as deemed necessary.
Provide exceptional customer service to all patrons and communicate in a pleasant, friendly, and professional manner at all times. Maintain a professional work environment with supervisors and staff.
Assist in other projects, as required.
Meet the attendance guidelines of the job and adhere to regulatory, departmental, and company policies.
Inform supervisor as necessary.
Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by 24-hour schedule.
Shall be responsible to maintain absolute confidentiality and integrity with all written and oral information regarding tribal and casino operations, management, and staff.
Maintain department and administrative records and files and generate correspondence and requested reports.
Maintain inventory of department office supplies and requisition items on a weekly basis or when needed.
Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times. Maintain a professional work environmental with supervisors and staff.
Answer appropriate telephones. Take detailed and accurate messages and take initiative to solve problems or provide requested information.
Receive, open and distribute incoming mail as directed. Research information to answer or respond to mail and / or correspondence.
Schedule meetings when directed. Ensure all participants are notified, equipment requirements identified and scheduled, and other amenities furnished as required.
Shall assist the department managers as needed.
Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.
Assist in other duties and projects as assigned.
Outstanding example of and a credit to Downstream Casino Resort.
QUALIFICATIONS / REQUIREMENTS :
To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education / Experience :
Must be a minimum of 18 years of age or older upon employment.
High School diploma or equivalent required.
Minimum of one (1) year experience in the field of environmental services.
Minimum one (1) year of supervisory experience preferred.
Must be familiar with proper use of all cleaning equipment and chemicals.
Proficient computer skills preferred.
