Spring River Buffett Server

Job Title: Server

About the Role:

This is an exciting opportunity to join our team as a server at Downstream Casino Resort. As a server, you will be responsible for providing exceptional customer service and ensuring that every guest has a memorable experience.

Essential Job Functions:

• Greet guests at assigned tables and ensure each guest's needs are met.
• Returns to each assigned table periodically to ascertain whether additional items are desired.
• As guests have completed each course, clear empty plates.
• Serves food and beverages to guests where appropriate.
• Ushers guests to their tables.
• Adhere to regulatory, departmental, and company policies in an ethical manner.
• Refills water, coffee, and other drinks upon request of guests.
• Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times.

Qualifications/Requirements:

• Must be a minimum of 18 years of age or older upon employment.
• Able to carry and balance service tray.
• Legible handwriting.
• Prior food server experience preferred.
• Basic knowledge of menu prices and composition of food and beverage menu items, daily specials, and proper placing procedures.
• Team player.
• Must present a well-groomed and professional appearance.
• Must possess excellent communication skills.
• Must be able to read, write, speak, and understand English.

Physical, Mental, and Environmental Demands:

• Respond to visual and oral cues.
• Operate in mentally and physically stressful situations.
• Must be able to maneuver from restaurant to kitchen area and back to restaurant bringing customers their food and beverage orders during the entire shift.
• Able to lift trays with food above shoulder level.
• Able to tolerate areas containing secondary smoke.

About Us:

The Downstream Casino Resort adheres to all applicable resolutions of the Quapaw Nation. Native American Preference policy does apply.