What are the responsibilities and job description for the Patient Care Coordinator position at Downtown Dental?
Job Summary
The Patient Care Coordinator plays a vital role in ensuring a seamless experience for our patients. This position involves managing patient interactions, coordinating care, and providing administrative support to enhance the overall patient experience. The ideal candidate will possess strong organizational skills, and a compassionate demeanor. Dianne, our current patient care coordinator is retiring and we are looking to fill this open position.
Duties
- Serve as the primary point of contact for patients, addressing inquiries and providing information about services offered.
- Schedule appointments and manage the patient calendar to optimize office efficiency.
- Collect and maintain accurate patient records, ensuring compliance with privacy regulations.
- Collaborate with healthcare providers to coordinate patient care and follow-up appointments.
- Maintain a clean and organized office environment to promote a welcoming atmosphere for patients.
- Support administrative tasks such as filing, data entry, and managing correspondence.
Requirements
- No experience required but previous experience in a dental office setting is preferred.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Excellent interpersonal skills to foster positive relationships with patients and team members.
- Proficiency in office software applications and electronic health record systems is advantageous.
- A commitment to maintaining patient confidentiality and adhering to regulatory standards.
- Ability to work collaboratively within a team-oriented environment while demonstrating initiative.
This role is crucial in enhancing patient satisfaction and ensuring efficient operations within Downtown Dental. If you are passionate about providing exceptional patient care and possess the necessary skills, we encourage you to apply.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 36 per week
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Schedule:
- Day shift
- No nights
- No weekends
Work Location: In person
Salary : $16 - $18