What are the responsibilities and job description for the SUD Case Manager - HOST position at Downtown Emergency Service Center?
Job Type
Full-time
Description
Days Off : Saturday, Sunday
Shift : Office Day
Insurance Benefits : Medical (no premiums / payroll deductions for employee coverage), Dental, Life, Long-term Disability
Other Benefits : Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
Union Representation : This position is a part of a union and is represented by SEIU Healthcare 1199NW.
About DESC :
DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness.
As the region's leading provider of services to multiply-disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness.
JOB DEFINITION :
The HOST SUD Case Manager is part of the multi-disciplinary team serving homeless adults experiencing severe and persistent mental illness and co-occurring disorders. The team prioritizes services to those who are highly vulnerable, lack service connections or other support, and are unwilling or unable to engage in traditional service models. The team works throughout the greater Seattle area to provide critical survival services and engagement with the ultimate goal of addressing acute mental and physical health needs, increasing stability, obtaining housing, and transitioning to long-term services. Referrals to this program will often include individuals with a history of substance use related struggles, including medical complications, overdoses, and legal involvement. Though individuals may not endorse substance use or behavioral health disorders, there often is visible evidence indicating such, including paraphernalia surrounding their immediate area, empty alcohol containers, and / or skin sores.
The SUD Case Manager provides outreach, engagement, and ongoing services to a small caseload of homeless adults with severe & persistent mental health disorders and / or co-occurring disorders. This position requires a high degree of coordination and collaboration with other DESC programs as well as outside agencies to ensure successful transition of consumers to ongoing care.
MAJOR DUTIES AND RESPONSIBILITIES :
Outreach & Engagement
- Provide outreach and engagement services as assigned, in office, on the streets, in shelters, encampments, DESC projects, and other community areas. On occasion services may be provided in outlying King County areas.
- Interact with general client population, intervene in crisis situations with individual clients and screen clients for HOST eligibility when appropriate.
- Develop and maintain cooperative relationships with current programs providing services for homeless and mentally ill persons.
- Participate in community education regarding the needs of homeless clients with mental illness / co-occurring disorders, techniques of engagement and service provision.
- Provide survival resources, hygiene products, and harm reduction supplies to meet basic needs and build rapport, as appropriate.
Case Management
OTHER DUTIES AND RESPONSIBILITIES :
LIVING CONDITIONS :
Support your clients with achieving and maintaining healthy living conditions. This can include but is not limited to attending care conferences related to living conditions, outreaching and supporting clients in their residential units with tools and skills to maintain their units, coordinating with housing staff, participating in cleaning out clients' units, and documenting barriers to maintaining healthy living conditions.
Requirements
MINIMUM QUALIFICATIONS :
PREFERRED QUALIFICATIONS :
EQUAL OPPORTUNITY EMPLOYER :
DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.
Salary Description
36.75 - $40.58 per hourPDN-9b3c83df-d596-439b-8885-53c179b53714
Salary : $37 - $41