Sous Chef - Guy Fieri's Downtown Flavortown Pigeon Forge

Welcome to the vibrant universe of Guy Fieri’s Downtown Flavortown where we specialize in wholesome, family-friendly entertainment. Whether you’re here to eat at our celebrity chef inspired restaurant, state of the art arcade, or to try your luck at our Duck Pin Bowling alley, you’re sure to have an unforgettable experience. 

Our Parent Company: FACE Amusement Group has an even more diverse portfolio that boasts beloved attractions such as Arcade City, Big Top Arcade, Rockin’ Raceway Arcade, 7D Dark Ride Adventure, LuLu’s Beach Arcade, Mountain of Youth Ropes Course, and The Mirror Maize. Prepare to be dazzled by our array of games that challenge skill and rides that ignite excitement, navigate through mind-bending mazes, and blaze through racetracks. With a commitment to innovation, we showcase cutting-edge interactive technology, inviting families and friends to embark on an exhilarating journey where the ultimate prize is the creation of cherished memories that endure a lifetime.

The Sous Chef is responsible for managing the day-to-day operations of our heart of the house, ensuring delicious food created from our Celebrity Chef. Demonstrating leadership for your team to advance their culinary talents.

We offer great benefits!

• Medical, Dental, Vision, Disability, and Life Insurance 
• 401k with 4% company matching 
• 15 days PTO accrual first year! 
• Company Paid Tele-Medicine 
• Company Paid Short Term Disability 
• Discounts to numerous area attractions 
• Discounts at all our restaurants

Duties & Responsibilities: 

• Ensures every guest has fun and enjoys their food and overall experience.   

• Supervises Cook Assistants, Cooks and Dishwashers.  

• Develops culinary Team Members to their fullest potential.   

• Be able to explain and teach HACCP principles   

• Ensure HACCP principles are adhered to.   

• Managing ordering, production, and inventory processes.   

• Ensures the correct culinary staffing to serve our guests.   

• Trains the team on culinary excellence.   

• Monitors food quality and ticket times.   

• Ensures recipe adherence.   

• Hands on, when needed in any of the stations.  

• Conducts table touches when guest needs assistance with allergy protocol. 

• Interacts with guests participating in the fun!  

• Responsible to meet or exceed business objectives  

• Responsible for the profitability of the business.  

• Manage within all government, state, and local laws.  

• Team Member may be required to perform other duties 

• Have fun!   

Requirements:  

• Flexibility to work varied shifts to include days and nights, weekends, and holidays.  

• A minimum of 3 years culinary management experience in high-volume full-service restaurants.   

• A minimum of 1-year supervisory experience of kitchen staff 

• Able to assist at our other venues in the market (Arcades and Adventure Complex).   

• Demonstrate culinary skill set through an on hand practical exam  

• Proficient in Microsoft software (Word, Excel, Outlook)  

• Ability to work independently as well as in a team environment.  

• Demonstrated leadership.  

• Ability to work in fast paced environment.  

• Organized, with strong written and verbal communication skills  

• Must be thorough and detail oriented  

• Ability to stand for long periods of time  

• Enjoy interacting with diverse guests visiting from around the world 

• Enjoy having fun!   

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

FACE participates in E-Verify 

Background Screening Required 

FACE Culture: 

All Team Members of FACE are expected to support the brand through active engagement in our core values: 

Faith: being confident in one another 

Attitude: responding positively regardless of circumstances 

Consistency: doing what is expected everyday 

Excellence: pursuing my personal best