What are the responsibilities and job description for the GREETER at Fergusons position at Downtown Project?
About DTP Companies:
We are a group of passionate people committed to helping to transform Downtown Las Vegas into the most community-focused large city in the world. We are doing that by inspiring and empowering people to follow their passions to create a vibrant, connected urban core.About Fergusons Downtown
We are a city block #rootedin community, celebrating local music, art, and creators. Through the revitalization of the historic Fergusons Motel, we are cultivating a diverse and inviting community that fosters creativity and passion. From the shops of local makers to restaurants and enchanting green space, Fergusons is a place where the community can connect, shop, eat, drink, stay, work, gather and explore.
Responsibilities:
• Actively greet and welcome patrons to Fergusons Downtown
• Direct guest to a location they my be looking for and/or give them a lay of the land
• Keep a calendar of events that will be taking place with Fergusons each day
• Oversee ticket sales for any front entrance ticket sales
• Walk the premises and keep it free of refuse, graffiti, and hazardous materials and discard items that could present a safety hazard to visitors of the property
• Ensure City Security Plan is enforced
• Perform opening and/or closing procedures
• Schedule and oversee breaks for greeter staff
• Be proactive about crime prevention and immediately report any suspicious activity or dangerous situation to the proper authority, while remaining a vigilant witness to the incident
• Complete concise witness statements to assist law enforcement with criminal investigations
• Complete an internal report of any incident and file it in the database maintained by the company
• Accept packages or letters being delivered to Fergusons Downtown
• Monitor and uphold house rules of Fergusons Downtown
• Keep count of patrons entering and exiting Fergusons Downtown
• Offer to take a photo of patrons in front of Big Rig Jig
Knowledge/Skills/Abilities:
• Excellent verbal and written communication skills
• Knowledge of Microsoft Suite
Qualifications:
• Must be at least 21 years old
• Must have a TAM card
• Be able to Obtain a Sheriff's card
• Must be very familiar with the Downtown Las Vegas area, businesses and services
• Problem solving skills to handle varied problems issues and requests to satisfactorily resolve issues
• Ability to establish and maintain effective working relationships
• Must have the ability to communicate fluently in English
• Must meet normal standards for good hygiene and grooming
• Must be polite, helpful and good at communicating with people
• Able to handle sensitive situations and challenge people when necessary
• Must be able to work a flexible schedule as needed
• Proficient in Word, Excel and PowerPoint
Education/Experience:
• High school Diploma or equivalent is required
• One year experience in a customer service related position
