Account Executive

About DOXA

DOXA Insurance Holdings is a Midwest-domiciled holding company that acquires specialty niche-focused insurance distribution companies such as Managing General Agencies (MGA), Wholesale Brokers, Program Administrators, and Retail Agencies. We currently operate 20 companies and expect that number to grow every year. DOXA’s leaders are experienced insurance executives with credentials in the niche and specialty insurance market. We are building a team of fun, hard-working people that want to help us continue to thrive and grow.

Monument Sports Group is a wholly owned subsidiary of DOXA Insurance Holdings. Monument Sports Group is a leading and unique insurance agency specializing exclusively in sport and entertainment insurance. With a dedicated team of professionals, we are committed to providing comprehensive coverage tailored to the dynamic needs of the professional and amateur sport industry. Our mission is clear: We specialize in insurance, so our clients can wholeheartedly focus on their business operations. We are one of the largest independently owned Sports and Recreation insurance agencies in the country, but operate in a family oriented environment. If you have a love of sports, or are simply ready for a change of pace then, this is the place for you!

Benefits

DOXA Insurance Holdings offers employees an excellent work environment with opportunities for growth. We offer flexible work schedules and casual work attire & environment. Our compensation package includes vacation and sick compensation, health, dental, vision, life, and long-term disability insurance, and a matching 401(k) plan. This position will be hybrid/remote at the Monument Sports Group office in Richmond, VA, or remote pending on experience.

Job Description

We are seeking a passionate and experienced individual to join our team as an Account Executive/CSR. As a specialist in this niche field, you will play a crucial role in understanding the unique risks and challenges faced by clients in the sports and entertainment sector. While understanding the unique nuances of this type of insurance may take time, industry-experienced professionals should be able to quickly adapt and find our focus of insurance intriguing.

• Conduct thorough assessments of client needs and provide personalized insurance solutions.
• Collaborate with clients, team members and underwriters to design and customize insurance solutions for clients.
• Process certificates of insurance efficiently and accurately to meet client and regulatory requirements.
• Utilize our management system on a day-to-day basis to track policies, update client information, and manage workflows.
• Stay abreast of industry trends, regulations, and emerging risks to continually enhance expertise.
• Build and maintain strong relationships with clients to ensure long-term satisfaction and loyalty.
• Assist in the development and implementation of marketing strategies to expand our client base.
• Provide exceptional customer service, addressing inquiries and concerns promptly and professionally.
• Attend relevant industry conferences (around 2-3 per year) and events to stay informed on market trends and strengthen client and partner engagement.

• Bachelor's degree: preferred
• Minimum of 5 years of experience in the commercial insurance industry.
• In-depth knowledge of insurance products and risk management.
• Strong communication, presentation, negotiation, and interpersonal skills.
• Proven track record of building and maintaining client relationships.
• Ability to adapt to a fast-paced and dynamic work environment.
• Experience with Microsoft Office Suite.