Senior Strategy & Operations Associate

Job Type

Full-time

Description

About Us:

DOXA is an award-winning specialty insurance platform that acquires and grows niche-market-focused insurance program administrators, underwriting and program distribution companies including MGAs, MGUs, brokers and direct-to-consumer operators. DOXA was built to create a community of excellence where MGAs and MGUs partner with each other, carriers and agents to find exceptional solutions for diverse business risks. By combining deep vertical knowledge, operational agility and human integrity, DOXA creates collective excellence across the specialty insurance ecosystem to fuel the exceptional.

Benefits

DOXA Insurance Holdings offers employees a dynamic and collaborative work environment with opportunities for growth and the ability to build key networking partners in the insurance industry. Our compensation package includes vacation and sick compensation, health, telehealth, EAP, dental, vision, life, long-term and short-term disability insurance, Emergency Assistance , and a matching 401(k) plan.

Working Location:

Remote, nationwide. Willingness to travel as needed within the continental United States.

Job Overview

Are you a natural problem-solver who loves digging into and analyzing data, streamlining processes, and making an impact on how a business runs? Our fast-growing company is looking for a Senior Strategy & Operations Associate to join our team in the Office of the Chief Operating Officer (COO). You’ll play a big role working with the COO and senior leaders to uncover opportunities, simplify how we work, and bring innovative solutions to life.

What You'll Do

• Shape Business Strategy: Collaborate with the COO and senior leadership to analyze business operations and identify high-impact opportunities that align with our strategic goals.
• Deliver Insightful Solutions: Develop frameworks to evaluate business performance, translate data into actionable insights, and create compelling visualizations to inform strategic decision-making.
• Optimize for Growth: Support efforts to streamline processes, improve operational efficiency, and implement scalable solutions that position the company for long-term success.
• Define and Monitor Success: Partner with business units and support teams to establish and track performance metrics (KPIs) that measure the effectiveness of our overall business performance.
• Support Key Initiatives: Contribute to cross-functional projects by delivering work plans, synthesizing data, and providing well-informed recommendations to improve outcomes; Lead ad-hoc projects as needed.
• Engage Stakeholders: Collaborate across departments to understand business challenges and ensure alignment of objectives and strategies.
• Support Change Management: Assist in the management and communication of change, ensuring smooth transitions and minimal disruption to ongoing operations.
  
  

Requirements

• Education: An undergraduate degree is required; a master’s degree in engineering, business, operations, or a related discipline is preferred.
• Experience That Matters: At least 3-5 years of relevant experience; management consulting experience is preferred and insurance industry is a plus.
• A Problem-Solving Mindset: You’re great at analyzing complex challenges and finding smart, actionable solutions.
• Analytical Skills: You can turn data into insights and present them in a way that’s easy to understand and drives decision making.
• Strong Communication: Whether you’re talking with senior leaders or collaborating with a teammate, you’re clear, approachable, and effective.
• Team Spirit: You’re positive, proactive, and thrive when you’re working with others to achieve a common goal.
• Adaptability: Change doesn’t scare you—in fact, you thrive in a fast-moving environment where no two days are the same.