What are the responsibilities and job description for the Outside Sales position at Doyle Lock Supply, Inc.?
SUMMARY:
Doyle Security Products, a 100-year-old security hardware distributor, is looking for a highly motivated and detailed oriented Outside Sales Representative. Product experience is a plus but not necessary. This position is remote, reporting to the main office located on the Mississippi near the North Loop of Minneapolis (FREE Parking).
*Salary requirements MUST be included in your email or resume.*
DUTIES AND RESPONSIBILITIES:
- Up to 80% travel with company car to customers within their territory to provide product and service information.
- Understands customer needs and requirements.
- Research accounts, identify key players, and generate interest to develop new business and ensure growth of existing accounts.
- Manage creation and presentation of quotations for opportunities as they are identified.
- Source new opportunities through inbound lead follow up and outbound cold calls and emails.
- Gain and retain extensive product selection application knowledge as well as detailed comprehension of customer requirements.
- Attend internal continuing education of product and vendor classes (onsite and virtual).
- Perform other related duties as assigned by management.
QUALIFICATIONS:
- Associates degree (A.A.) or equivalent from two-year College or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
- Strong technical solutions and developmental skills.
- Strong oral and written communication skills.
- Ability to communicate technical concepts and resolutions clearly.
- Strong negotiation skills and the ability to establish mutually beneficial commitments and expectations with customers.
- Excellent interpersonal skills
- Strong team player, work ethic and commitment to job.
COMPENTENCIES:
- Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
- Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
- Quality/Quantity - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Prioritizes and plans work activities; Uses time efficiently.
- Dependability - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
- Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
- Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
PHYSICAL DEMANDS AND WORK ENVIRONMENTS:
- Continually required to stand, sit, talk or hear
- Continually required to utilize hand and finger dexterity
- Continually required to climb, balance, bend, stoop, kneel or crawl
- Continually required to lift/push/carry items less than 25 pounds (office)
- Continually utilize visual acuity to operate general office equipment, read technical information, and/or use a keyboard
BENEFITS:
- Health insurance
- Dental insurance
- 401(k) w/company match
- Paid time off
EQUAL EMPLOYEMENT OPPORTUNITY POLICY:
Doyle Security Products is a wholesale security hardware distributor serving the Midwest since 1921. Doyle is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status or any other basis protected by federal, state, or local law.
