Doyle Security Services, Inc. (DSS) a premium regional security provider seeking a GLOBAL SECURITY OPERATIONS CENTER OPERATOR in the New York City Metropolitan Area.
PAY RATE : $29.00 to $30.00 per hour
SCHEDULE : Monday - Friday 1600 - 0000
BENEFITS
- Paid Time Off ( PTO)
- Medical Plan
- Vision Plan
- Dental Plan
- 401 K
- Life Insurance
- Career Development Opportunities
- Referral Bonuses
The Global Security Organization (GSO) plays an important role in delivering on the client's "Duty of Care" to its employees, guests, and customers - while constantly embodying our values of Kind, Smart, and Creative. The Global Security team helps create a safe environment so that all our team members around the world are empowered to do their best work, every day.
What you'll do :
Ensure the protection of company staff, guests, and assets through a diligent monitoring of Access Control System, CCTV, Incident Management Systems and Dispatch Control RoomDocument and record security activity observed during scheduled shift and escalated incidentsSupport analytical product production to support travel and risk programsCarry out policies and procedures in accordance with company policiesForge effective relationships with colleagues to achieve goalsOpen source monitoring during special events, security incidents, disasters, and other crises on a global scopeOther ad hoc duties or special projects as assigned by Global Security managementMake intelligent decisions in a manner that reflects maturity, patience, intelligence, and a cogent interpretation of all meaningful informationContinuously monitor OSINT streams for any threats by external actors against Snap staff, assets, operations, or reputation and escalate threat intelligence to the Intelligence & Risk Analysis (I&R) teamUtilize intelligence platforms to detect upcoming risk events that have the potential to cause disruptions to Snap (e.g., protests and demonstrations, extreme weather events, upcoming flashpoint dates, etc.) and escalate relevant information to the GSOC and Regional Security ManagersMonitor travel security advisories that have the potential to impact Snap business travelers' itineraries and escalate relevant information to the Travel Security ManagerProvide OSINT collection and monitoring in support of Snap events, supporting the I&R team and the Event Security teamSafeguarding confidential and sensitive data while employed by us and while on assignment at a customer of oursCommunication with others, including employees and third parties such as vendors, customers (including their employees), and / or players, including minorsAccessing our or our customer's assets, secure digital systems, and networksEnsuring a safe interactive environment for players, employees, and temporary workersKnowledge, Skills & Abilities :
Knowledge and familiarity with computers and security equipment, including CCTV monitors including but not limited to Milestone, Lenel, Valor and Basic Life Safety systems.Basic understanding in incident response, Crisis Management, Incident Management, Emergency Response utilizing communication channels including Slack, Everbridge, email (via the G-suite), video calls and phone systems.Flexibility to work non-traditional schedules including holidays, nights, and weekends to adapt to our 24 / 7 operationExperience working in the security, medical, emergency services, law enforcement, military, or customer service industry is helpfulAbility to work comfortably in a team environment, as well as individuallyStrong time management, ability to multitask, and attention to detail capabilitiesAbility to master the company's computer based technologiesMinimum Qualifications :
High school degree or GED or equivalent years of experience2 years of experience as a GSOC operator or emergency services dispatcherAbility to lift up to 20.5 lbs. to support emergency response or relocationAbility stay on your feet for extended periods to time for Incident ManagementCurrent CPR and Basic First Aid certificationKnowledgeable of how to leverage social media, news media, and other online sources for open source intelligence (OSINT)Understanding of how to evaluate information sources for accuracy and reliabilityPreferred Qualifications :
Guard card / security license according to state requirements2 years of experience as a GSOC operator or emergency services dispatcher, working with access control, CCTV monitoring, incident management technology and OSINT monitoringThe flexibility to work any assigned shift and to attend meetings and training sessionsData analytics and reporting experience for running current analytics and the creation of new reportsPrior training or educational coursework on research, analytical, or intelligence techniquesExperience using OSINT tools such as Dataminr, Liferaft Navigator, Everbridge, Tweetdeck, GIS mapping software, etc.Desired Education
Bachelor's degree from an accredited college or university with a concentration in a relevant course of study or an equivalent combination of education and experience
EOE / Minorities / Females / Vet / Disability Doyle Security Services is an Equal Opportunity Employer committed to hiring a diverse workforce.
Job Posted by ApplicantPro
Salary : $29 - $30
