What are the responsibilities and job description for the Access Financial Services Representative position at Doylestown Health?
Job Detail
Job Title:
Access Financial Services Representative - Full-Time - DaysReq:
2025-0038Location:
Department:
Patient AccessSchedule:
Job Description:
- PURPOSE OF JOB: Identify, analyze and resolve unpaid patient balances.
- ESSENTIAL FUNCTIONS:
- Initiates collection activity on unpaid patient balances.
- Provide financial education.
- Determine charity care eligibility for patient financial assistance applications
- Prepare/Review/transfer accounts to appropriate collection agency
- Medicaid Billing.
Job Qualifications:
QUALIFICATIONS:
- Education: High School or equivalent is required some college preferred.
- Experience: Hospital/Insurance or previous collection experience preferred.
- Other Skills: Excellent Customer Service Skills
Negotiation and Problem Solving Skill
Ability to prioritize and multi task
Excellent Communication Skills
Ability to work productively as a team