Computer Operator - Night Shift (Onsite)

DPP is seeking a Computer Operator for an opportunity in Clemson, SC.
 
Work arrangement:

• Onsite only.
• W2 position; 12 months with the possibility of extension
• Night shift position, 6 pm - 6 am, including weekends and holidays. 

Position description:

• The Computer Operator monitors, tests, maintains and repairs network and infrastructure elements for the agency’s Information Technology Center. 

Responsibilities and duties:

• Monitors the agency’s network, server, and application elements, resolves incidents and service requests and/or consults with the Subject Matter Expert team for incident resolution. Applies simple state-of-the-art technology to meet and improve network control center.
• Configures network and system resources and maintains corresponding system records and documentation. Provides Tier II support as per SME agreements. Performs periodic maintenance and monitoring of computer systems. performs pre-configured port activations on network switches.
• Prepares and reviews documentation for use in operations for training and knowledge base. Participates in training and cross training for the Tier II. Provides customer service for all information and/or telecommunication network systems support areas.
• Monitors mainframe, applications and batch processing. Responds to issues, alerts, incidents, tickets and resolve incidents and service requests and/or consults with the Subject Matter Expert team for incident resolution. Meets agreed SLA time requirements. 

Required knowledge, skills, and abilities:

• IP network troubleshooting
• DNS configuration
• Understanding of monitoring tools (Splunk and SolarWinds)
• Microsoft Office Suite
• Server batch scripting
• Technical writing experience
• Scripting language experience
• Understanding of computer and network operating system fundamentals (e.g., operating systems, applications, storage, networking)
• Knowledge of networking protocols, including TCP/IP, HTTP, NTP, DNS, MLLP, NDM 

Preferred KSAs:

• Leadership skills
• Strong customer service
• Self-management
• Web programming 

Interested? Learn more:
Click the apply button or contact our recruiter Carolyn at Carolyn.Miner@dppit.com to learn more about this position (#24-00773).

DPP offers a range of compensation and benefits packages to our employees and their eligible dependents. Call today to learn more about working with DPP.

Authorized US Worker - US Citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor at this time. EOE/AA/V/D