Oracle Applications Engineer - CC&B Utilities (Onsite)

DPP is seeking an Oracle Applications Engineer for an opportunity in Cedar Rapids, Iowa.
 
Work arrangement:

• Fully onsite; local/regional candidates only, please
• W2 position; 12 months 

Job description:

• Experience with Oracle-based applications, specifically Customer Care & Billing (CC&B) and Oracle Analytics Publisher is required for this position.
• Develops and oversees all aspects of a complex system or set of systems. Works across domain areas of support within the City of Cedar Rapids and across multiple application areas and projects. 

Top skills:

• Oracle-based applications
• Customer Care & Billing (CC&B)
• Oracle Analytics Publisher 

Essential duties and responsibilities:

• Designs, documents, and implements new Enterprise application solutions within the IT environment for the Utilities department.
• Provides ongoing support, maintenance, and enhancements to existing and new software applications.
• Performs troubleshooting of infrastructure systems affecting application performance.
• Creates and maintains detailed application/program documentation.
• Contributes to reviewing and implementing IT application-based policies, procedures, and standards.
• Collaborates with cross divisional team members to perform root cause analysis of complex problems.
• Consults with internal team/management/vendors to discuss security issues for both short-term projects and long-term department security initiatives.
• Works with vendors and business users to develop and implement software integrations.
• Analyzes users’ business requirements in the development and modification of computer systems.
• Coordinates and assists in planning and feasibility/requirements analysis to determine the viability for proposed systems.
• Troubleshoots and implements for non-enterprise applications and solutions.
• Assists in writing technical specifications ensuring that information dissemination meets the standards of quality for systems development.
• Performs related work as required. 

Required knowledge, skills, and abilities:

• Excellent written, verbal, and interpersonal communication skills.
• Experience with Oracle-based applications, in particular Customer Care & Billing and Oracle Analytics Publisher. (10 years)
• Proficiency with Microsoft Office and Visio.
• Ability to work collaboratively with diverse populations.
• Computer systems and analysis of computer programs.
• Systems analytical practices and procedures.
• Server and network operating systems
• Project management principles.
• Managing multiple projects and deadlines; communicating delays.
• Peer review and mentoring.
• Assigning, prioritizing, monitoring, and reviewing work assignments.
• Communicating effectively with internal and external stakeholders using both technical and non-technical language.
• Attention to detail.
• Maintain a high degree of confidentiality with sensitive information; maintain the confidentiality of information and professional boundaries.
• Train and instruct others, including systems and user-support personnel.
• Evaluate vendor software for compatibility with city-wide computer systems.
• Respond to IT on-call emergencies.
• Assess problematic issues and make appropriate judgment to correct issue.
• Work cooperatively and maintain effective working relationships. 

Desired KSAs:

• Experience with process design, logical workflow analysis and design.
• Experience with in-depth configuration, code, analysis, and output.
• Extensive experience with Oracle and Oracle-based technologies.
• Experience with Utilities in both support and processes.
• Extensive experience troubleshooting problems and root cause analysis. 

Required education/equivalency:

• Bachelor's degree in Information Technology, Computer Science, or related field,
• AND, Seven (7) to ten (10) years’ experience working with and maintaining enterprise level computer applications
• OR, An equivalent combination of education and/or experience (i.e., one year of relevant full-time experience may substitute for one (1) year of education). 

Interested? Learn more:
Click the apply button or contact our recruiter Maricel at Maricel.Espanola@dppit.com to learn more about this position (#24-00777).

DPP offers a range of compensation and benefits packages to our employees and their eligible dependents. Call today to learn more about working with DPP.

Authorized US Worker - US Citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor at this time. EOE/AA/V/D