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Account Director, Retail and Purchase Order Management Services

DP World
Charlotte, NC Full Time
POSTED ON 2/6/2025
AVAILABLE BEFORE 5/4/2025

Job Description

We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain - from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.

The Account Director will also be responsible for supporting the cross-selling of PO Management services to existing Contract Logistics (CL) and Freight Forwarding (FF) customers, in collaboration with CL and FF field sales teams. Likewise, the Account Director is expected to expand the offer of FF and CL services, to new PO Management customers.

KEY ACCOUNTABILITIES

  • Identify and target potential customers for PO Management services in North America, with a focus on increasing the account base
  • Onboard new customers and ensure a smooth transition to PO Management services
  • Develop and execute strategies to cross-sell PO Management services to existing CL and FF customers
  • Collaborate with CL and FF sales teams to identify opportunities for offering FF and CL services to PO Management customers
  • Build and maintain strong relationships with key stakeholders, including DP World USA operational account management, sales support teams, and industry-vertical teams for cross-selling opportunities
  • Provide regular updates and reports on sales activities, customer engagements and market trends

QUALIFICATIONS, EXPERIENCE AND SKILLS

  • Minimum of 8 to 10 years of experience in Supply Chain or International Logistics, with a focus on sales or customer service roles, particularly in Retail Fashion or related verticals
  • At least 3 to 5 years of experience specifically in Purchase Order Management sales or execution, with a proven track record of successful new account onboarding
  • Excellent communication skills, with a customer-centric approach and a strong ability to collaborate with peers and team members to achieve common goals
  • Working knowledge of NEXUS or similar PO management systems is highly desirable
  • Proficiency in basic business software (ex. Microsoft PowerPoint, Word, Excel)
  • ABOUT DP WORLD

    We deliver our services through an interconnected global network of 128 business units in 60 countries across six continents, with a significant presence both in high-growth and mature markets. Wherever we operate, we integrate sustainability and responsible corporate citizenship into our activities, striving for a positive contribution to the economies and communities where we live and work.

    Our dedicated, diverse and professional team of more than 115,000 employees from 131 countries is committed to delivering unrivalled value to our customers and partners. We do this by focusing on mutually beneficial relationships - with governments, shippers, traders, and other stakeholders along the global supply chain - relationships built on a foundation of mutual trust and enduring partnership.

    We think ahead, anticipate change and deploy industry-leading technology to further broaden our digital vision to disrupt world trade and create the smartest, most efficient and innovative solutions, while ensuring a positive and sustainable impact on economies, societies and our planet.

    DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

    By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.

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