Demo

Technical Support Specialist Project Engineer

DP World
Auburn, MI Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 3/28/2025
Job Description

We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.

We are seeking a highly skilled and motivated IT Project Engineer to join our team. In this role, you will be responsible for planning, executing, and overseeing technology-related projects from start to finish, ensuring that they are completed on time, within scope and aligned with business goals. You will work closely with clients, project managers, developers, and other IT professionals to ensure seamless project delivery.

Key Accountabilities

  • Project Planning: Collaborate with stakeholders to define project objectives, scope, deliverables, and timelines
  • Technical Expertise: Provide technical leadership and guidance on IT infrastructure, network, and software projects
  • Execution and Delivery: Oversee and implement a variety of IT projects, ensuring alignment with project specifications, deadlines and budgets
  • Troubleshooting and Problem Solving: Identify technical issues and provide timely resolutions throughout the project lifecycle
  • Vendor Management: Work with external vendors to acquire hardware, software, and services needed for project completion
  • Documentation: Create detailed technical documentation, including project plans, system configurations, user manuals, and operational procedures
  • Collaboration: Partner with cross-functional teams including developers, network engineers, and system administrators to ensure successful project execution
  • Client Communication: Serve as the primary point of contact for clients during the project lifecycle, providing regular updates on project progress, addressing concerns, and managing expectations
  • Risk Management: Identify potential project risks and develop mitigation strategies to prevent or minimize their impact
  • Travel: Up to 30% travel availability, with weekend and night shift flexibility required due to some projects requiring site downtime support

Qualifications, Experience And Skills

  • Bachelor’s degree in Information Technology, Computer Science, Engineering or equivalent experience
  • Experience: Minimum 3-5 years of experience supporting IT infrastructure and system projects, with a proven track record of successful project delivery
  • Certifications (Preferred but not required): PMP, ITIL, or relevant technical certifications (e.g., Cisco, Microsoft, AWS)
  • Strong understanding of IT infrastructure, networking, cloud computing, and software development
  • Proficiency in systems architecture, virtualization, and storage solutions
  • Knowledge of cybersecurity practices and compliance standards
  • Strong with PowerShell and scripting
  • Excellent communication, interpersonal, and organizational skills
  • Strong problem-solving abilities and attention to detail
  • Ability to manage multiple projects and prioritize tasks in a fast-paced environment
  • Ability to proactively escalate issues to appropriate levels of management in the organization

About Dp World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

WE MAKE TRADE FLOW

To Change What's Possible For Everyone.

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.

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