What are the responsibilities and job description for the Operations Supervisor position at DPDHL?
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The Operations Supervisor is responsible for establishing and executing the policies and procedures necessary to manage the physical manipulation of cargo within, into, and out of the Hub. Role also ensure that the entire process meets customer and internal requirements and completed in an organized, efficient and safe manner.
Key Accountabilities :
- Manages and coordinates Hub operational activities to ensure the safe, timely and cost effective processing of shipments.
- Implements and directs quality control for all operational areas.
- Directs and ensures compliance with established DHL corporate, hub, gateway or terminal warehouse Hub / Gateway, and airline policies, procedures and standards in accordance with government regulations.
- Establishes and maintains a record keeping system for all Hub operations regarding volume, damages, safety incidents, productivity, etc.
- Communicates with some or all of the following : systems operations control, flight control, maintenance control, facilities maintenance, sort, ramp, airport police,fire and rescue, and UScustoms, and agriculture to ensure efficient and safe operation of the Hub.
- Oversees the loading and unloading of any of the following : trucks, trailers, air containers, or airline pallets.
- Supervises the identification and segregation of non-conforming and dangerous goods cargo and informs the applicable department according to proper processes and procedures.
- Supervises 15-25 subordinates; responsible for hiring, coaching, training, and developing staff.
Skills & Qualifications :
Required Language : English – Fluency reading, speaking, and comprehension. Mandatory compliance tests will be given in English. All tests must be passed in order to be eligible for this position.
Work Authorization :
DHL Express USA will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here :
