What are the responsibilities and job description for the Unit Clerk position at DPH-Shattuck Hospital?
The Lemuel Shattuck Hospital (LSH) is seeking a dynamic Unit Clerk to support our nursing station. As the unit clerical coordinator, you would assist in facilitating patient care on a Nursing Unit as directed by Nurse Manager/Charge Nurse. The main duties are answering the phones, routing messages, maintaining Medical Records, performing administrative duties such as typing, photocopying, faxing, data entry, etc. for their unit.
Schedule: Monday through Friday, 8 - 4:15pm. Saturday and Sunday Off
Duties and Responsibilities (these duties are a general summary and not all inclusive):
- Coordinate unit clerical activities, facilitate patient care, and maintain positive relationships with staff and visitors.
- Produce memorandums, reports, and forms using specialized word processing equipment.
- Perform clerical tasks to ensure efficient patient management and continuity of care.
- Answer telephone calls, record and relay messages promptly.
- Print specimen labels, ensure lab delivery, and file results accurately.
- Compile and label admission records and forms accurately.
- Oversee inventory, order supplies, and complete repair requisitions.
- Deliver mail to patients and personnel.
- Assist with daily census and create patient ID bracelets and room placards.
- Participate in performance improvement data collection and documentation.
- Compile and prepare patient medical records, ensuring proper closure and return.
- Maintain a confidential and efficient nurse station environment.
- Attend meetings and educational programs as assigned.
- Prioritize and coordinate activities to achieve objectives.
- Perform data input and related tasks using the Meditech system.
- Arrange and set up transportation and appointments for patients.
- Complete MRI clearance documents and ensure daily restraint forms are done.
- Demonstrate skills and sensitivity appropriate to patient needs.
Required Qualifications:
- Knowledge of clerical office practices and procedures including office record keeping, office correspondence control.
- Skill in typing at a minimum of 30 words per minute.
- Understand and apply the laws, rules, regulations, policies, and procedures governing Nursing Department.
- Ability to read, write and comprehend the English language, use proper grammar, punctuation. and spelling.
- Work accurately with names, numbers, codes and/or symbols.
- File material in accordance with standard filing procedures and maintain accurate records.
- Establish and maintain harmonious working relationships and deal tactfully with others.
- Exercise discretion in handling confidential information.
Preferred Qualifications:
- Highly organized and expert at time management
- Proven ability to organize and maintain filing systems.
- Knowledge of the types and uses of word processing systems, equipment, software packages and applications.
- Establish systems to improve overall performance of all clerical functions.
- Experienced use of medical terminology as evidenced by certificate, diploma, or demonstration via in-house test.
About the Lemuel Shattuck Hospital:
Lemuel Shattuck Hospital is a fully Joint Commission accredited teaching facility that provides acute, subacute, and ambulatory care to patients referred by public agencies and private sector providers. Shattuck Hospital’s services help economically and socially disadvantaged patients to get high quality, cost-effective care from a staff that respects their dignity.
Located in the heart of Boston’s Jamaica Plain neighborhood, the Shattuck Hospital includes 248 inpatient beds including 95 Psychiatric beds and 29 Correctional Health beds. In addition, the Shattuck has a full outpatient clinic with many specialties that offers treatment to patients of the Department of Mental Health as well as Department of Correction and House of Correction inmates and community patients.
The Shattuck hospital is on the forefront of substance use disorder treatment including a Suboxone clinic serving 200 patients. In addition to direct medical services LSH hosts and supports an array of services located on the campus, serving patients struggling with addictions and homelessness.
Learn more about: what it’s like to work as a DPH nurse
Learn more about Shattuck Hospital: https://www.mass.gov/locations/lemuel-shattuck-hospital
Relocation information: https://www.mass.gov/service-details/dph-renovation-for-shattuck-hospital-replacement-building
Pre-Hire Process:
A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori
Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website, http://www.mass.gov
If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form
For questions regarding this requisition, please contact Executive Office of Health and Human Services, Human Resources at 1-800- 510-4122 Ext. #4
Qualifications
First consideration will be given to those applicants that apply within the first 14 days.
Applicants must have at least (A) three years of full-time, or equivalent part-time, experience in office work, or (B) and equivalent combination of the required experience and the substitutions below:
I. A diploma as evidence of graduation from the commercial or business course of a recognized high school or vocational/technical high school may be substituted for a maximum of one year of the required experience. *
II. A diploma as evidence of graduation from a course other than the commercial or business course of a recognized high school or vocational/technical high school or possession of a Massachusetts high school equivalency certificate may be substituted for a maximum of eight months of the required experience. *
III. A diploma for completion of a one year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for a maximum or one year of the required experience. *
IV. A diploma for completion of a two-year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for two years of the required experience.*
First consideration will be given to those applicants that apply within the first 14 days.
Applicants must have at least (A) three years of full-time, or equivalent part-time, experience in office work, or (B) and equivalent combination of the required experience and the substitutions below:
I. A diploma as evidence of graduation from the commercial or business course of a recognized high school or vocational/technical high school may be substituted for a maximum of one year of the required experience. *
II. A diploma as evidence of graduation from a course other than the commercial or business course of a recognized high school or vocational/technical high school or possession of a Massachusetts high school equivalency certificate may be substituted for a maximum of eight months of the required experience. *
III. A diploma for completion of a one year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for a maximum or one year of the required experience. *
IV. A diploma for completion of a two-year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for two years of the required experience.*
- Education toward such a degree or diploma will be prorated on the basis of the proportion of the requirements actually completed.
Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
Title 101 CMR 23.00 (“Regulation”) requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
Official Title: Clerk IV
Primary Location: United States-Massachusetts-Boston-170 Morton Street
Job: Administrative Services
Agency: Department of Public Health
Schedule: Full-time
Shift: Day
Job Posting: Jan 28, 2025, 3:15:09 PM
Number of Openings: 2
Salary: 50,239.28 - 66,621.88 Yearly
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Luciana.M.Hayner@mass.gov / Shauntay.M.King@mass.gov - 8573981891
Bargaining Unit: 01-NAGE - Clerical/Administrative
Confidential: No
Potentially Eligible for a Hybrid Work Schedule: No
