Demo

Lead Quality Assurance Specialist

DPP Tech, Inc.
Pleasanton, CA Full Time
POSTED ON 1/16/2025
AVAILABLE BEFORE 4/15/2025

Position Overview :

We are on the lookout for a talented and experienced Lead Quality Assurance Specialist who has a proven track record with UKG Workforce Management (WFM) Pro. In this critical role, you will spearhead functional testing across various modules, such as Reporting, Scheduling, Employee Self-Service (ESS), Timekeeping, Attendance, Mobile, and Personas. If you possess 5-7 years of hands-on quality assurance experience, a solid foundation in Test Assure, and a deep understanding of UKG configuration, we want to hear from you! Your leadership will drive our QA teams to deliver exceptional solutions that meet our clients' needs.

Key Responsibilities :

  • Quality Assurance Leadership

Direct QA initiatives for UKG Pro WFM projects, ensuring projects meet timelines and high-quality standards.

  • Collaborate with QA professionals to establish effective testing strategies.
  • Mentor team members and nurture a culture of best practices.
  • Test Planning and Execution
  • Create detailed test plans, test cases, and test scripts reflecting project requirements.

  • Conduct both manual and automated testing utilizing Test Assure and other relevant tools.
  • Track and document test results, ensuring clear traceability and compliance.
  • UKG Configuration and Validation
  • Confirm UKG Pro WFM configurations align with client specifications through thorough validation.

  • Perform comprehensive end-to-end testing on UKG integrations, workflows, and data flows.
  • Defect Management
  • Detect, document, and prioritize defects using appropriate tools.

  • Collaborate closely with developers and product teams to address issues swiftly.
  • Continuous Improvement
  • Keep abreast of industry best practices, QA methodologies, and updates on UKG Pro WFM.

  • Propose and implement enhancements to improve QA processes and effectiveness.
  • Qualifications and Skills :

  • Experience : 5-7 years in quality assurance, specifically with UKG Pro WFM or similar workforce management systems.
  • Tools Expertise : Proficiency in Test Assure and other testing tools.
  • Technical Skills : In-depth understanding of UKG configuration, workflows, and customizations.
  • Problem-Solving : Demonstrated capability to troubleshoot and resolve intricate testing challenges.
  • Soft Skills : Exceptional communication, leadership, and collaborative skills.
  • Certifications : Preferred credentials in QA or UKG Pro WFM tools.
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