What are the responsibilities and job description for the Front Office Coordinator / PT Technician position at DPT Physical Therapy & Performance?
Overview
We are an outpatient physical therapy group seeking a highly organized and motivated Front Office Coordinator to join our team who aligns with our core company values. This pivotal role serves as the first point of contact for our clients and visitors, ensuring a welcoming and efficient front office environment. The ideal candidate will possess strong customer service skills, excellent time management abilities, and proficiency in various office technologies. Prior medical office experience is a plus. If you thrive in a dynamic setting and enjoy multitasking, we encourage you to apply.
Responsibilities
- Greet and assist visitors in a friendly and professional manner.
- Manage incoming phone calls, ensuring proper phone etiquette while directing calls to appropriate personnel.
- Maintain an organized front desk area, including managing office supplies and equipment.
- Schedule appointments and coordinate meetings for staff members.
- Provide clerical support, including typing documents, proofreading materials, and maintaining accurate records.
- Utilize Google Suite for document creation, data entry, and communication purposes.
- Handle customer inquiries with professionalism and efficiency, ensuring high levels of satisfaction.
- Operate phone systems effectively to manage calls and messages.
- Assist Doctor of PT as needed in patient program supervision
- Assist clinic manager in facility maintenance
Experience
- Proven experience in a front desk or customer service role is preferred.
- Strong time management skills with the ability to prioritize tasks effectively.
- Excellent phone etiquette and communication skills.
- Proficiency in Google Suite applications (Docs, Sheets, Calendar).
- Basic clerical skills with attention to detail for proofreading documents.
- Computer literacy with the ability to navigate various software programs efficiently.
Join us as a Front Office Coordinator where your contributions will make a significant impact on our operations and client relations. We look forward to welcoming a new member to our dedicated team!
Job Type: Full-time
Pay: $15.00 - $19.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Ability to Commute:
- Lubbock, TX 79423 (Required)
Work Location: In person
Salary : $15 - $19
