Assistant Manager

DQ Tyler is committed to serving hot, fresh food and excellent cool treats in a clean, friendly environment, quickly.
We are locally owned and operated. DQ Tyler is community-oriented, assisting local churches, youth teams, and charitable organizations of all kinds. We love giving inspired individuals a platform to grow and prosper. We probably have a DQ near you, with fifteen locations, and growing! At DQ Tyler, we appreciate teamwork. We value and challenge each other and commit to a common goal of high standards. We have many employees who have joined us for a part time job.....and still work here 20 years later! Talk to us and you will quickly see why. We treat our teams like family!

Our Dairy Queen employees regularly are required to lift up to 25 lbs., they will be required to work standing and moving for the majority of their shift. We have a fast-paced work environment that doesn't have in store positions that can work while seated. Team members will all be required to get along with the other employees, as well as work with a variety of customers. If you have issues getting along with different personalities, this may not be a job you would enjoy. If you have severe food allergens that include skin contact reactions you should not apply with DQ Tyler as we can not safely guarantee with in the regular course of business employees in any position will not come into contact with food allergens such as nuts, wheat, eggs, milk, soy, msg, or food coloring. Being able to read and write English are required for safety reasons as part of the job within the DQ Tyler Restaurants to safely protect the customers and the team from harm. We regularly must use chemicals to clean and cross contamination of these chemicals or any food products could physically harm customers or employees.
 
Assistant Manager Responsibilities:
The Assistant Manager helps ensure that the restaurant operates smoothly and in a high state of cleanliness and provides strong leadership and supervision to the staff. He or she helps manage and train the staff to ensure they provide exceptional service to customers in a timely, courteous, efficient, and accurate manner and that they follow proper sanitation standards and keep all areas clean and sanitary at all times.
The ideal candidate for this position has a high school diploma or high school equivalency diploma with some additional coursework or training in restaurant management (college degree in Hospitality, Food Service Management, or a related field preferred) and at least one year of restaurant experience. Previous management experience in a hospitality, food service, or customer service position is highly preferred. This person must be excellent at delegating in busy times, and posses good time management skills. They will always professionally dress and have exemplary behavior. 

This is a 31-40 hour a week scheduled full-time position and a food safety manager certificate is required. 
If one is unable to work this average amount of hours per week to remain full-time or cannot be flexible in their schedule enough to serve as needed, then the employee may be asked to demote as these hours are required.  This position makes decisions within the normal scope of day-to-day business such as checking in inventory, assisting customers, light maintenance duties, aiding staff with accommodations, etc. 
Our DQ Employees are always willing to be in the DQ Tyler approved uniform, arrive on time, and fully committed to a drug-free, professional workplace. We do not allow facial hair, other than a well trimmed mustache, and we do not allow hair to be worn hanging below the collar of the shirt while at work for safety reason. We ask that there are no visible tattoos or piercing's while in the DQ Tyler uniform in the workplace. We believe in professionalism and ask that our employees all adhere to our uniform standards while on shift at all times. No jewelry but a solid band ring, and solid sport type watch are to be worn while on shift. We ask that hair be a natural color and tucked into DQ approved hat or visor for food safety. Nails must be of a natural length.