What are the responsibilities and job description for the Front Office Dental Receptionist position at Dr.Ana Ferrer?
Overview
We are seeking a dedicated and organized Front Desk Receptionist to join our medical office team. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires a strong understanding of medical office management and the ability to maintain confidentiality in accordance with HIPAA regulations.
Duties
- Greet patients and visitors warmly, ensuring a welcoming atmosphere.
- Manage patient scheduling, including appointments and follow-ups, utilizing eClinicalWorks software.
- Handle incoming calls and inquiries, providing accurate information regarding services and procedures.
- Maintain patient records in compliance with HIPAA standards, ensuring confidentiality and security.
- Process patient registrations and verify insurance information, including Medicare details.
- Assist with administrative tasks such as filing, data entry, and maintaining office supplies.
- Collaborate with medical staff to ensure smooth operations within the clinic.
- Address patient concerns promptly and professionally to enhance patient service experience.
Experience
- Previous experience in a medical office setting is preferred, with knowledge of medical scheduling practices.
- Familiarity with eClinicalWorks or similar electronic health record systems is advantageous.
- Strong administrative skills with attention to detail and organizational abilities.
- Excellent communication skills, both verbal and written, to effectively interact with patients and staff.
- Understanding of HIPAA regulations and commitment to maintaining patient confidentiality.
- Ability to multitask in a fast-paced environment while providing outstanding customer service.
Join our team as a Front Desk Receptionist where you can make a positive impact on our patients' experiences while growing your career in the medical field.
Job Type: Full-time
Pay: $15.00 - $25.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $15 - $25
