Human Resources Generalist

Human Resources Generalist

Mallory Community Health Center

Are you passionate about supporting a mission-driven healthcare organization? Do you have a knack for fostering positive work environments and managing HR functions with compassion and efficiency? Mallory Community Health Center is looking for a Human Resources Generalist to join our dedicated team!

About Us: At Mallory Community Health Center, we are committed to providing high-quality, patient-centered care to our community. We believe in a collaborative work environment where each team member plays an integral role in promoting the health and well-being of our patients.

Why Join Us?

• Mission-Driven Work: Support a community-focused healthcare organization dedicated to improving lives.
• Professional Growth: Opportunities for training, development, and career advancement.
• Comprehensive Benefits: Competitive salary, health insurance, retirement plans, and more.
• Positive Work Environment: Join a team of passionate professionals in a supportive setting.

Key Responsibilities:

• Provide extensive administrative support such as preparing correspondence, forms and reports, arranging meetings, composing regular correspondence, processing confidential reports and documents, filing electronic and hard copy, tracking deadlines.
• Provide exceptional level customer service to internal/external customers.
• Ensure strict confidentiality of all patients, staff and company information.
• Collaborate with all site leadership and personnel to ensure site success, personnel needs are met and employee engagement efforts are maintained.
• Administer health and welfare plans, including enrollments and terminations. Process required documents through payroll and insurance providers to ensure accurate record keeping and proper deductions.
• Manage sensitive and confidential matters like personnel relations, employee relations, and organizational changes, planning and protecting the security of information, data and files.
• Perform customer service functions by answering employee requests and questions.
• Develop, write and maintain job descriptions and job postings.
• Organize and coordinate recruiting process (create ads, manage on-line postings, schedule interviews, administer assessments, extend offers, prepare new hire paperwork).
• Schedule and conduct onboarding of new employees, ensure compliance with Federal Qualified Healthcare (FQHC) requirements.
• Coordinate with all new hire candidates to complete pre-employment screening processes and provide results to the manager/director.
• Process required new hire documents, including through payroll and HRIS, as well as verification and completion of Forms I-9 and maintenance of I-9 files.
• Schedule and perform new employee orientation and training.
• Prepare, maintain and purge employee files in accordance with retention requirements.
• Confer with or is guided by appropriate managers in all aspects of recruiting and onboarding.
• Maintain accurate and up-to-date human resource files, records, and documentation.
• Assist with planning and execution of special events such as benefits enrollment, annual and semi-annual compliance trainings.
• Support and facilitate leadership and management trainings.
• Serve as point person for timecard inquiries and/or issues.
• Assist with FMLA leave management.
• Responsible for organizing, maintaining, and verifying all aspects of the credentialing process for healthcare practitioners in compliance with FQHC standards and all legal and regulatory policies and procedures.
• Research and gather data for and complete provider credentialing and re-credentialing applications; monitor applications and follow-up as needed.
• Audit paperwork such as applications and licensing documentation for accuracy.
• Maintain copies of current state licenses, DEA certificates, malpractice coverage and any other required credentialing documents for all providers.
• Maintain provider contract files.
• Track license and certification expirations for all providers to ensure timely renewals.
• Process applications for appointment and reappointment of privileges to the appropriate agencies.
• Ensure Credentialing Policy and Procedure is followed and make suggestions for updates as needed.
• Provide credentialing and privileging verifications.
• Work with the directors and managers in reviewing employee performance appraisals and assisting in corrective action and employee terminations.
• Assist with the management of Workers' Compensation claims including: time loss, return to work, modified job duties, bona fide job offers for modified work, legal settlement and ongoing communication with workers' compensation carriers, claims adjusters and staff.
• Assist with insurance broker annually on employee benefit renewals and enrollments with carriers.
• Maintain confidentiality of provider information.
• Attend required internal meetings, trainings, and events.
• Contribute to team effort by assisting with projects as needed.
• Perform other necessary duties as required by the Community Health Center to meet the goals of providing primary health care.

Qualifications:

• Bachelor's degree (or equivalent) required, preferably in Human Resource Management, Workforce Development, Human Services, Organizational Management, Leadership, or related field.
• Minimum two years' experience working in human resources required.

Skills & Abilities:

• Strong communication, organizational, and interpersonal skills. Ability to multitask, problem-solve, and handle sensitive situations with empathy and professionalism.
• Familiarity with HR best practices, employment laws, and general HR operations.
• A strong desire to contribute to a positive work environment and help make Mallory Community Health Center a great place to work!

What We Offer:

• Competitive salary and benefits package
• Health, Dental, and Vision Insurance
• Company Paid Basic Life/AD&D Insurance
• Ancillary Benefits (Accident, Cancer, Disability, Critical Illness, Whole Life, Term Life, and Hospital Confinement)
• Retirement plan options
• Generous vacation/sick leave and holiday pay schedule
• Public Service Loan Forgiveness (PSLF) Eligible Employer
• Loan Repayment and Scholarship Opportunities
• Supportive, friendly work environment with opportunities for professional development and growth
• The opportunity to make a real impact in the lives of our patients

Join Our Team!

If you are a motivated candidate looking to make an impact, we would love to hear from you! Apply today to become part of Mallory Community Health Center, where your skills and dedication contribute to the success of our organization and the well-being of our community.

Be a Part of Something Bigger!

At MCHC, we believe in our mission to drive meaningful change in the communities we serve. If you're ready to apply your expertise in a role that truly makes a difference, don't wait-take the next step in your career today. We can't wait to welcome you to our team!

Mallory Community Health Center is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.