What are the responsibilities and job description for the Patient Care Representative - Optometry position at Dr. Black's Optometry?
Overview
We are seeking a dedicated and detail-oriented Optometric Assistant to join our team in providing exceptional patient care and support within our clinic. The ideal candidate will possess a strong understanding of medical terminology, along with excellent communication skills to assist patients effectively. As an Optometric Assistant, you will play a crucial role in ensuring smooth clinic operations while enhancing the patient experience.
Duties
- Assist optometrists during patient examinations by preparing the examination room and ensuring all necessary equipment is ready.
- Conduct preliminary tests and gather patient history, including vision and medical records.
- Explain procedures to patients and address any questions or concerns they may have.
- Maintain accurate medical records in compliance with HIPAA regulations.
- Schedule appointments and manage patient flow within the clinic.
- Process insurance claims and handle medical coding as required.
- Provide support in sales of eyewear products, including frames and lenses, while educating patients on their options.
- Ensure the cleanliness and organization of the clinic environment.
Qualifications
- Experience in a medical office or clinic setting is preferred.
- Familiarity with electronic health record systems such as Eyefinity
- Strong understanding of HIPAA regulations to maintain patient confidentiality.
- Ability to work collaboratively in a team-oriented environment while providing excellent customer service.
- Previous experience with medical coding and handling medical records is advantageous.
- Sales experience, particularly in a healthcare or retail setting, is beneficial but not required.
Join our team as an Optometric Assistant where you can make a meaningful impact on patient care while developing your skills in a supportive environment.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- Employee discount
- On-the-job training
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- No weekends
Experience:
- optometric: 1 year (Preferred)
Work Location: In person
Salary : $16 - $20