What are the responsibilities and job description for the Medical Front Desk Receptionist position at Dr. Green?
Job Overview
We are seeking a reliable and friendly Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for managing front desk operations, ensuring a smooth patient experience, and providing essential administrative support within a psychiatric office environment. This role requires proficiency in various medical systems and a solid understanding of healthcare protocols.
Responsibilities
- Greet patients with a friendly demeanor, strong communication skills and assist them with check-in and check-out procedures.
- Manage medical scheduling, ensuring appointments are accurately booked and confirmed.
- Handle phone systems efficiently, addressing patient inquiries and directing calls as necessary.
- Verify insurance information and assist patients with insurance-related questions.
- Maintain patient records in compliance with HIPAA regulations, ensuring confidentiality and accuracy.
- Preparation and copying of medical records.
- Collaborate with healthcare providers to facilitate effective communication regarding patient care.
- Computer savvy with strong organizational skills
- Knowledge of insurances (preferred).
Requirements
- Previous experience in a front desk or medical administrative support role is preferred.
- Familiarity with mental health terminology and medication is a plus.
- Knowledge of insurance verification processes is highly desirable.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
- Ability to work collaboratively within a team while also being self-motivated.
Join our dedicated team where your contributions will make a significant impact on patient care!
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 40 per week
Benefits:
- Flexible schedule
- On-the-job training
- Paid sick time
- Paid time off
Medical Specialty:
- Psychiatry
Schedule:
- Monday to Friday
Ability to Commute:
- Laguna Hills, CA 92653 (Required)
Work Location: In person
Salary : $17