What are the responsibilities and job description for the Front Desk Receptionist position at Dr. Gregory Shifrin, OB/GYN, PC?
A medical office front desk position, often called a "Medical Receptionist," involves greeting patients, scheduling appointments, managing patient records, answering phone calls, processing payments, and maintaining the overall organization of the front office, while ensuring a positive patient experience by providing excellent customer service and utilizing knowledge of basic medical terminology. Key Responsibilities:
- Patient Reception:Greet patients warmly upon arrival, verify appointments, and direct them to the appropriate area.
- Appointment Scheduling:Efficiently book patient appointments, manage cancellations and rescheduling requests, and send appointment reminders.
- Patient Registration:Collect and update patient demographic information, insurance details, and medical history forms.
- Phone Management:Answer incoming phone calls promptly, address patient inquiries, and route calls to the appropriate healthcare provider.
- Billing and Payments:Process patient payments, collect co-pays, and handle insurance billing inquiries.
- Data Entry:Accurately input patient information into the electronic medical record (EMR) system.
Job Type: Part-time
Pay: From $18.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Weekends as needed
Work Location: In person
Salary : $18