What are the responsibilities and job description for the Front Office Dental Receptionist position at Dr James Garner?
Overview
We are seeking a highly organized and personable Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for patients and visitors, providing exceptional customer service in a busy medical office environment. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently. Familiarity with medical terminology and office management software is essential.
Responsibilities
- Greet patients and visitors warmly, ensuring a positive first impression.
- Manage incoming calls and direct them to the appropriate personnel.
- Schedule appointments and maintain an organized calendar for the office.
- Collect patient information and verify insurance details accurately.
- Maintain patient records in compliance with health information management standards.
- Process payments and manage billing inquiries as needed.
- Assist with filing, maintaining care plans, and other administrative tasks.
- Utilize software systems such as Eaglesoft, Epic, or Dentrix for patient management.
- Ensure the front desk area is tidy and well-organized at all times.
Skills
- Previous experience in a front desk role, preferably within a medical office setting.
- Proficiency in ICD-10 coding is a plus.
- Familiarity with dental or medical software such as Eaglesoft, Epic, or Dentrix.
- Strong typing skills, including 10 key typing proficiency.
- Excellent organizational skills with the ability to manage multiple priorities effectively.
- Strong interpersonal skills to communicate clearly with patients and staff alike.
- Attention to detail in maintaining accurate patient records and handling sensitive information.
- Ability to work collaboratively within a team-oriented environment.
Join us in providing outstanding service to our patients while ensuring the smooth operation of our front desk. We look forward to welcoming a dedicated professional who shares our commitment to excellence in healthcare.
Job Type: Full-time
Pay: From $19.00 per hour
Schedule:
- Monday to Friday
Ability to Commute:
- North Bethesda, MD 20852 (Required)
Ability to Relocate:
- North Bethesda, MD 20852: Relocate before starting work (Preferred)
Work Location: In person
Salary : $19