What are the responsibilities and job description for the Traveling New Patient Coordinator position at Dr Lane & Associates?
Lane & Associates Family Dentistry is looking for an experienced Traveling New Patient Coordinator to join our team! This candidate will be following the Orthodontist to the Raleigh WFR and Cary Tryon offices. We offer:
- Competitive Pay!
- Insurance Coverage (Medical, Dental, Vision, Life, FSA, and more!)
- 401K Employee Contribution Plan after 90 days!
- Quarterly Performance bonuses!
- Employee Assistance Program!
- Uniform Allowance!
- Half day Fridays!
- Paid time off paid holidays!
- Company social events and fun marketing campaigns throughout the year!
- Volunteer opportunities with our Smile Squad to earn points for prizes!
- Annual Family Day Celebration!
- Birthday and Work Anniversary surprises sent directly from owners
- Employee referral program
- and so much more!
Overall Responsibility:
The Traveling New Patient Coordinator is an essential member to our Orthodontic team. They are responsible for new patient consults, maintaining patient reports, preparing bonding contracts, and confirming and maintaining scheduled appointments.
Key Tasks & Responsibilities:
Daily/Weekly/Monthly Tasks will include, but are not limited to:
- New patient consults which consist of giving patients an office tour, reviewing treatment options, taking initial records, reviewing treatment options & estimates, schedule bonding/recall appointments, print & mail doctor/new patient letters.
- Maintain patient reports
- Confirming new patient/bonding appointments
- Creating Bonding contracts which include preparing contracts prior to patients bonding appointment, reviewing contract with patient, collecting, and posting payments, mailing insurance claims, and setting up auto drafts
- Scheduling patient maintenance appointments
- Checking office emails
- Other duties as assigned
Skills and Attributes:
- Excellent planning, analytical, and organizational skills
- Strong interpersonal and communication skills
- Possess a positive attitude and top-notch customer service skills
- Work efficiently in a rapidly changing environment
- Professional appearance and manner
- Computer proficiency
Job Specifications:
- High School Diploma or GED
- Must have at least 1-2 years’ dental experience
- Orthodontic experience is preferred
- NC X-Ray Certification is required
- Ability to lift 15-20 lbs.
