What are the responsibilities and job description for the Treatment Coordinator position at Dr Lane & Associates?
Now Hiring: Treatment Coordinator | Garner Office
At Lane & Associates Family Dentistry, we don’t just say it — we really love to make people smile! That includes our patients and our team. We’re currently looking for an experienced Treatment Coordinator to join our warm, welcoming, and supportive team in Garner, NC!
What You’ll Get: Benefits That Make You Smile
We offer more than just a job — we offer a place to grow, thrive, and feel appreciated.
Competitive pay!
Comprehensive Insurance Coverage – Health, Vision, Dental, Life, Disability, FSA & more!
401(k) Employer Contribution Plan (after 90 days!)
Quarterly Performance Bonus Opportunities!
Employee Assistance Program!
Uniform Allowance!
Paid Time Off & Paid Holidays!
Fridays off at 2 PM!
Paid Treatment Coordinator Training Class!
Volunteer opportunities with our Smile Squad to earn awesome prizes!
Fun team events, giveaways & social campaigns year-round!
Birthday and Work Anniversary surprises sent directly from our owners!
Employee discounts at major retailers!
… and so much more!
Key Responsibilities Include:
Manage a multi-line phone system and greet patients warmly
Schedule and confirm appointments for both doctors and hygienists
Keep provider schedules filled and organized
Manage the check in/check out process with patients
Collect and post payments while following company financial policies
Review treatment plans and explain insurance coverage and out-of-pocket costs to patients
Accurately enter and update patient info in Denticon
Keep the front office and lobby tidy and welcoming
Support your teammates and contribute to a positive office vibe
Other duties as assigned
What You Bring to the Team:
A minimum of 1–2 years of dental front office experience
Strong communication and customer service skills
Great organizational skills and attention to detail
A positive attitude and team player mentality
Proficiency with computers and practice management software (Denticon a plus!)
High School Diploma or GED
Ability to lift up to 20 lbs.
Ready to Love Where You Work?
We believe in celebrating hard work, creating smiles, and growing careers. If you’re ready to be part of a team that feels like family, apply today — and come see why working at Lane & Associates really will make you smile!
