Regional Clinical Operations Manager

Job Summary

We are hiring a Regional Clinical Operations Manager – Wound Care with experience in the operations, management and strategic growth of the Wound Care Program.  The Regional Clinical Operations Manager works collaboratively with the clinical, leadership and wound care team to provide consistent, quality care for patients with chronic wounds.

Administrative Coordinator Job Responsibilities :

Establishing and maintaining effective relationships with referring physicians and administrative personnel who are integral to the operation of the wound program

Provides daily management and oversight of all aspects of the wound program

Continuously analyzes data and processes to ensure efficient operation and performance of the program

In conjunction with the coordinators, monitors program flow to ensure efficient productivity

Develops departmental plans, goals and objectives according to company policies and procedures

Collaborates with the Clinicians and Clinical Coordinator to provide appropriate wound service coverage

Assists with the development of the wound program’s budget and manages it to maximize program profitability

Addresses variances appropriately

Manages and coordinates all revenue cycle components including scheduling, registration, clinical coverage / treatment, documentation, billing, collections and denials

Monitor and analyze financial reports affecting financial performance of wound program and prepare reports for C-Suite

Coordinate auditing and clinical team to ensure documentation supports reimbursement

Stays current with LCD and CMS changes in reimbursement and provide appropriate notice / education to staff and physicians

Evaluates new products and equipment to ensure center maintains competitive edge in advanced therapies

Integrate effectively into organization

Build and maintain relationships with administration and departments affecting the wound program

Meet regularly with leadership regarding performance of program

Develop and maintain strategic and effective working relationship with Clinicians and wound center staff

Recruit, hire, manage, and train wound department personnel

Conducts regular meetings with Clinicians and Staff

Provides consistent and timely feedback to manage goals and expectations

Prepares and delivers performance evaluations

Works collaboratively with the Clinicians, Coordinators, and Medical Director to ensure accurate and timely patient care and documentation

Monitors patient and referring physician satisfaction

Develops strategic solutions to problems that arise

Monitor program operations to ensure patient safety

Utilize resources to develop marketing plan

Develop and maintain key relationships with referral sources

Execute marketing plan and document / track activities to leadership and manage trends and changes in the market

Cutting-Edge Technology : We are equipped with state-of-the-art wound care technologies to ensure you can provide the best care possible.

Collaborative Environment : Join a team of experienced healthcare professionals who are dedicated to excellence, collaboration, and ongoing learning.

Professional Growth : We encourage and support our team’s professional development through continuous education and training opportunities.

Patient-Centric Care : We are committed to putting our patients at the center of everything we do, ensuring they receive the highest level of care and attention.

Competitive Compensation : We offer competitive salary packages, comprehensive benefits, and bonus opportunities.

Experience :

1-2 years of experience in Wound Care Management

Intermediate level of experience with productivity tools, such as Microsoft Office Suite

Familiarity with office equipment, such as fax machines, copy machines, and phone systems

Comfort using business email system, such as Microsoft Outlook

Highly organized and able to create an organized and easy-to-follow system for others

Ability to handle multiple tasks and duties simultaneously

Independently motivated, with the ability to take on tasks and duties without immediate direction

Strong communication skills

Qualifications :

High school diploma, and some college preferred.

Experience an Intake Coordinator

Strong communication and interpersonal skills.

Compassion for patients and a commitment to providing excellent care.

Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.

What We Offer :

Monday - Friday schedule, no weekends

Medical, Dental, Vision

401(k) Retirement Plan (with 8% employer match)

Paid Sick Leave

Paid Personal Time Off (PTO)

Internal ongoing educational / training opportunities

Competitive compensation

Continuous coaching & mentorship

When you join our team, you have the opportunity to develop your career based on your strengths and potential, including the possibility to move functionally, geographically, laterally and vertically. This is a career destination for engaged, caring, passionate and talented people who want to make a difference. We are the leader in the development and management of comprehensive wound healing.

Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status or marital status.