What are the responsibilities and job description for the Optometric Technician position at Dr Nez And Associates Inc?
Benefits:
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Tuition assistance
Be an essential part of our team by assisting the optometrist in pretesting patients and providing exceptional patient care.
The Optometric Technician position covers two (2) office locations: Peoria (85383) and Desert Ridge (85050)
The Optometric Technician position covers two (2) office locations: Peoria (85383) and Desert Ridge (85050)
Must be Available to Work "full shifts" 5 out of 7 days each week (WEEKDAYS and WEEKENDS) based on business needs
- Will not schedule at more than one location during the same day
Working Environment:
- On-site, inside of our practices (no remote work available)
- DNA Eye Group scrub top uniform
- Patient care and customer service
- Sitting, standing, and moving around to different rooms
- Extended periods on the computer and examination equipment
- Multi-phone lines
- Ability to work at different locations
- Ability to lift up to 20 lbs.
Minimum Qualifications:
A high school diploma or equivalent. Customer service and optometry office experience preferred.
A high school diploma or equivalent. Customer service and optometry office experience preferred.
Essential Duties:
- Greet patients by providing professional and friendly customer service
- Answer phones, schedule appointments, insurance verifications, patient check in and out processes, collect copays, patient intake duties, and referrals
- Enter patient data, maintain patient demographics, HIPAA compliance confidential data
- Explain processes to prepare patients for pretesting, perform vision pre-screenings, take legible notes during examinations, transition patients to doctors
- Provide exceptional patient care
- Promptly review and reply to voice messages
- Perform minor maintenance on examination equipment or contact the supervisor
- Daily office cleaning and sanitation of examination equipment
- Perform and document no show, NEE, and courtesy reminder calls
- Communicate effectively with patients, doctors, and fellow teammates
- Ability to be scheduled at different office locations during the week
- Excellent attendance and punctuality are essential for our patient care
- Other duties as assigned
Desired Qualifications:
- Experience using optical pretesting equipment
- Evidence of strong working relationship with doctors
- Experience in customer service
- Bilingual (Spanish preferred)
- Ability to self-motivate with the experience to work under pressure
- Optometric technician certification or Associate's degree, optometric technician
- Associates or higher degree in the medical, human relations, or related fields
Salary : $17 - $21