What are the responsibilities and job description for the Production Crew position at Dr. Phillips Center for the Performing Arts?
POSITION SUMMARY
A Production Crew (Technician) is a member of the Theater Operations Department and participates in the running of events and non-union shows. Responsibilities include: show set-up and operational of of audio, lighting, video and other theatrical equipment, general event set-up and teardown; theatrical maintenance; and other physical tasks as assigned. The successful Production Crew colleague should be prompt in arriving for their scheduled work time, perform their tasks efficiently, with high quality, and display a customer service-oriented attitude. They must also be able to be flexible while executing tasks and changing priorities when directed.
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES
A Production Crew (Technician) is a member of the Theater Operations Department and participates in the running of events and non-union shows. Responsibilities include: show set-up and operational of of audio, lighting, video and other theatrical equipment, general event set-up and teardown; theatrical maintenance; and other physical tasks as assigned. The successful Production Crew colleague should be prompt in arriving for their scheduled work time, perform their tasks efficiently, with high quality, and display a customer service-oriented attitude. They must also be able to be flexible while executing tasks and changing priorities when directed.
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES
- Practical knowledge of sound, lighting, and other stage equipment operation, as well as new programs and technologies. Inspect all electric equipment for any hazards prior to installation. Set up equipment; conduct pre-show/event testing of equipment; and run all equipment for the duration of the event/performance. Troubleshoot any equipment malfunctions; work quickly to resolve issues to client/guest satisfaction. Ensure all cords/cables are secured properly to prevent trip and fall hazards.
- Responsible for the safety and security of arts center equipment and any rental AV, Sound, Lighting and Staging equipment. Immediately report all equipment problems to the proper party. Return equipment to proper storage areas.
- Transport, lift and move equipment strategically and safely.
- Follow verbal directions, printed diagrams and layouts as assigned with minimal supervision when setting up spaces. Respond promptly and courteously to any last-minute changes. Anticipate the needs of the client/guest. Work cooperatively with Events Team, meeting planners, stage managers, etc. to assure client satisfaction with the smooth, efficient and successful operation of the event.
- Follow all company safety and security policies and procedures.
- Act as a positive representative of the Dr. Phillips Center throughout an event or show.
- Show Runner shifts may include when needed, transportation of artist between hotel and venue site using arts center vehicle. Coordinate green room/dressing room set up per contracted agreement with artist/entertainment.
- Follow and support all operational policies and procedures. Assimilate into the arts center culture through understanding, supporting and demonstrating the core values.
- Maintain a professional and friendly relationship with other departments, colleagues, and partners.
- Able to remain calm under pressure. Ability to work effectively with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy. Maintain Dr. Phillips Center standards of customer service at all times.
- Able to effectively communicate in English in both written and oral forms.
- Others duites as assigned.
- 2 yrs. Practical Theater or Event support experience and/or Education experience.
- Proficiency in audio, video, carpentry/rigging and/or lighting techniques and equipment.
- Ability to read and understand technical design drawings and industry specific paperwork. Ability to be receptive and follow directions.
- General understanding of backstage procedures and protocols.
- Detail oriented, good follow-through, and effective communication skills.
- Audio consoles and equipment: DigiCO Series, Yamaha CL Series, Allen and Heath Avantis and Shure Wireless
- Video consoles and equipment: ESPON Projectors, Panasonic and Blackmagic
- Lighting consoles and equipment: ETC EOS, HOG4 Moving Ligfhting, sACN and DMX
- This position requires the ability to work a variable schedule, evenings, weekends, and holidays to meet operational needs.
- Able to move, lift, carry, push, pull and place objects weighing less than or equal to 40 lbs. without assistance.
- Able to load & unload various equipment carts, i.e. tables, chairs, road cases, etc. on a regular basis.
- Able to work outside in Florida heat and humidity (for plaza and off-site events) for up to 8 hours.
- Candidates must have a valid Florida driver’s license.
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